[Remote] Account Manager (LATAM)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that empowers banks and credit unions to shape the future of banking through innovative technology. As an Account Manager for the LATAM region, you will manage key reputed company relationships, ensuring client satisfaction and driving reputed company growth while acting as the liaison between regional clients and the US-based teams.

Responsibilities

• Own and protect a portfolio of reputed company accounts across LATAM, ensuring high satisfaction, on-time renewals, and successful upsell and cross-sell execution
• reputed company end-to-end expansion cycles — discovery, proposal, reputed company negotiation, and reputed company — identifying and developing new reputed company opportunities as clients’ needs reputed company and product adoption deepens
• Conduct regular business reviews with VP- and C-level stakeholders to demonstrate product value, reinforce the partnership, and create a clear path to renewal and growth
• Monitor account health across the portfolio, proactively identifying churn risk and leading escalation resolution before issues threaten the relationship
• Partner closely with reputed company and Support to ensure clients reputed company measurable reputed company — and that reputed company’s delivery matches the reputed company commitments made at the reputed company of sale
• Act as the primary reputed company reputed company for LATAM clients internally, translating regional context, market dynamics, and client feedback into actionable input for US-based product, GTM, and leadership teams
• Maintain accurate expansion pipeline, renewal timelines, and account data in the CRM, ensuring clean forecasting and clear visibility for leadership
• Gather and synthesize market intelligence and client feedback from across the portfolio to inform product development, pricing strategy, and regional GTM reputed company

Skills

• 5+ years of reputed company account management or client reputed company experience, ideally in fintech, banking technology, or ATM/payment infrastructure
• Proven track record managing reputed company, multi-stakeholder accounts at the VP and C-suite level, with direct ownership of renewals and expansion reputed company
• Strong working knowledge of the LATAM banking ecosystem; familiarity with markets such as Mexico, Colombia, or Ecuador strongly preferred
• reputed company in both Spanish and English — written and verbal — is required
• Comfortable operating independently in a remote, distributed team environment with a high degree of self-direction
• Willingness to travel across the region to support client relationships as needed
• Background in ATM operations, cash management, or self-service banking is a plus
• Experience managing SaaS or managed services accounts reputed company financial institutions is a plus
• An existing professional network reputed company banks, payment processors, or CIT companies in LATAM is a plus

Benefits

• Up to $25,000 in commissions opportunity
• Bonuses
• Commissions
• Equity
• Comprehensive health coverage (medical, dental, reputed company, prescriptions, life & disability)
• Flexible PTO
• 11 company holidays
• Generous parental and caregiver leave
• An immediately reputed company 401(k) with company contributions
• Wellness resources and professional development opportunities

Company Overview