Patient Assistance Program / Financial Advocacy Coordinator

Onco360, a leading oncology pharmacy, is seeking a Patient Financial Advocacy Coordinator to assist patients in accessing financial resources for pharmacy co-pays. The role involves navigating systems to find suitable resources for patients, explaining processes, and assisting with applications for financial assistance.

Responsibilities

• Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays
• Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment
• Support applications for nonprofit and manufacturer assistance programs
• Provide clear explanations of insurance benefits and co-pay structures
• Maintain accurate patient demographic and insurance data in CPR+
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service

Skills

• High School Diploma or GED
• 1+ years of patient assistance or advocacy experience
• Registration with Board of Pharmacy (as required by state law)
• Strong communication, organizational, and customer service skills
• Associate degree or Certified Pharmacy Technician (PTCB)
• 3+ years of patient assistance or advocacy experience
• Specialty pharmacy experience

Benefits

• Medical; Dental; Vision
• 401k opportunity
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Paid Volunteer Day
• Referral Incentive Program
• Company Paid Life Insurance; and Short/Long-Term Disability

Company Overview