LPN Virtual Care Center (M-F: 10am-7pm "Swing shift")
Who We Are: Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health. What We Offer:
- Choice of three health insurance plans
- Dental insurance coverage
- Vision insurance coverage
- 401(k) with company match and profit-sharing plan
- Company-paid short-term and long-term disability coverage
- Company-paid life insurance for you and your family
- Access to company-provided training and educational resources
- Eligibility for annual merit-based performance increases
- Accrued General Purpose Time (GPT)
- Eight company-paid holidays
- Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
- Complimentary Employee Assistance Program (EAP) for all employees and their dependents
About the Role: As a Licensed Practical Nurse (LPN) in our Virtual Care Center, you will serve as the key point of contact for patients and staff by providing exceptional customer service and high-quality patient care. You will be responsible for managing high-volume triage calls, assessing urgent patient needs, and supporting various clinical and administrative functions that ensure efficient and compassionate care delivery. How You'll Drive Our Mission Forward:
- Triage incoming calls to determine urgency and coordinate timely medical response
- Accurately document patient complaints, symptoms, and actions taken in the electronic medical record (EMR)
- Support risk management by maintaining precise clinical documentation
- Communicate directly with providers about patient concerns and clinical status
- Provide education to patients and families, ensuring understanding of care plans and instructions
- Support the overall flow of clinic operations through scheduling, medication refills, and patient messaging
What Makes You a Great Match:
- High school diploma required
- Active LPN license issued by the Board of Nursing
- Basic Life Support (BLS) certification required
- Advanced Cardiovascular Life Support (ACLS) certification optional
- Minimum of 2 years of LPN experience, or 1 year of cardiology LPN experience
- Excellent communication and customer service skills
- Familiarity with electronic medical record systems and clinical documentation
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Apply Job! Apply to this Job