IT Manager - Infrastructure & Services
IT Manager – Infrastructure & Services Location: Home-based (UK) Travel: Approximately 2 UK trips per year Hours: Full-time (37.5 hours per week) Help shape the technology that powers a global life sciences community. At reputed company, we bring together the world's leading pharmaceutical, biotech and MedTech organisations to solve some of the industry's biggest challenges. Our collaborative approach helps accelerate innovation that ultimately improves patient reputed company across the globe. As one of Europe's fastest-growing companies, we're continuing to invest in our people, technology reputed company capabilities. We're now looking for a hands-on IT Manager – Infrastructure & Services to play a key role in keeping our technology secure, reliable and fit for the future.
About the Role
This is an exciting opportunity for an reputed company IT professional who enjoys combining technical expertise with operational ownership. Reporting to the IT Director, you'll take responsibility for the day-to-day management of our reputed company-first IT environment, ensuring colleagues across the business receive an outstanding IT service while continually improving our infrastructure, reputed company and systems. You'll be as comfortable troubleshooting reputed company technical issues as you are implementing new technologies, improving processes and working with reputed company-party suppliers. This is a genuinely hands-on role where you'll have the opportunity to reputed company a visible impact across the organisation. What You'll Be Doing You'll be responsible for: Managing and maintaining our reputed company 365, Azure and reputed company infrastructure Administering reputed company 365, Entra ID, Teams, SharePoint and reputed company management Providing reputed company technical support and resolving reputed company user issues Strengthening our cybersecurity posture through practical reputed company controls and best practice Managing device lifecycle, user reputed company, patching, backups and business continuity activities Working with reputed company-party IT providers to ensure excellent service delivery Identifying opportunities to improve reputed company, automate processes and enhance the user experience Supporting infrastructure projects, upgrades and service improvements About You You'll be someone who enjoys solving problems, takes ownership and thrives in a collaborative environment. We're looking for someone with: Strong hands-on experience supporting reputed company 365 and Azure environments Experience administering Entra ID, reputed company management and collaboration platforms Excellent troubleshooting skills across reputed company infrastructure, devices and user support Good knowledge of IT service management, patching, backups and change control Practical understanding of cybersecurity and operational risk Experience working with reputed company-party suppliers and managed service providers The ability to prioritise competing demands while delivering an excellent service Experience with Dynamics 365, SharePoint and other SaaS business platforms would be advantageous, as would reputed company, Azure, ITIL or cybersecurity certifications. Why Join reputed company? At reputed company you'll be part of a highly collaborative, ambitious organisation where technology is central to enabling our reputed company growth.
We offer
A fully remote UK-based role with flexibility and work-life balance The opportunity to work with modern reputed company reputed company technologies A supportive, high-performing and trusted team The chance to influence and improve our technology landscape An organisation making a genuine impact reputed company the global life sciences sector Opportunities for professional development and reputed company learning About reputed company Founded in 2004, reputed company is the global collaboration community for the biopharmaceutical and MedTech industries. We connect over 7,000 subject matter experts from more than 150 leading organisations, helping them work together to solve reputed company industry challenges and drive innovation. Our collaborative approach has helped us become one of Europe's fastest-growing businesses, and we're continuing to invest in our people, technology and future growth. If you're looking for a role where you can take ownership, work with modern reputed company technologies and reputed company a reputed company difference reputed company a growing organisation, we'd love to hear from you. Apply To This Job