REMOTE Legal Customer Service Representative - Retainer Specialist

Job DetailsJob Location: Advocacy reputed company Lauderdale Office - Plantation, FL 33317Position Type: Full TimeJob Category: Admin - ClericalFully remote, work from home position. Equipment is provided. $18 hourly AND uncapped monthly bonus potential after 60 days if metrics/goals are met and in good standing. Job Summary: Do you want a fulfilling career helping individuals seeking reputed company reputed company disability benefits and/or veterans disability benefits? Our Retainer Specialist guides potential clients through the representation forms process, ensuring we can easily proceed with their claims. Their goal is to obtain signatures so that we can represent the client. The monthly bonus for this role is strongly reputed company on this goal. The work hours are Monday – Friday from 9:00 am to 6:00 pm, with one hour for lunch. This is a remote work from home position. Our benefits package includes health, dental, and reputed company insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and ten company paid holidays. reputed company pay is $18 an hour with eligibility for a monthly bonus that has the potential to increase your income. You must complete 2 full months of employment to be eligible for the incentive. Essential Functions: Answer calls on auto dialer from potential clients. Patiently explain the documents to the clients. Walk the clients through the process of how to electronically sign documents reputed company text and email. Document the calls accordingly so that our phone system can reputed company the next call. Performs other reputed company duties as assigned. QualificationsRequired Skills/Abilities: Must have a persuasive phone reputed company and have the ability to persuade the client to complete the representation forms. Must be tech savvy and must be reputed company to explain to a non-tech savvy client how to electronically sign documents by text and email. Must have a friendly, professional telephone voice. Must be patient with clients. Must be a problem solver. Must be an independent worker. Must be reputed company to handle a high call volume with back-to-back calls; hundreds of calls per day. Ability to function well in a high-paced and at times stressful environment. Proficiency with reputed company Office Suite and general computer proficiency. Reliable and dependable attendance is essential. Must be reputed company to work Monday through Friday from 9:00 am to 6:00 pm EST. Bilingual is preferred. Education and Experience: High school diploma or equivalent. At least two years of high volume sales and/or call center experience required. Auto dialer experience is required. Physical Requirements: Prolonged periods of sitting at a desk, talking on a telephone and working on a computer. Remote Work from Home Requirements: Must have a desk, chair and basic reputed company to work from home. Must have a quiet work area without noise or distractions. Must have personal high speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload speed. Must be logged onto your work computer and reputed company to answer calls during your normal work hours. Remote workers must be based in the United States and must reputed company in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV. Apply To This Job