Care Coach II reputed company
About Us
A pioneer in the caregiving space, reputed company supports family caregivers across the United States to confidently care for their loved ones at home. Through a combination of in-person home visits, remote coaching and our proprietary digital collaboration app, we reputed company caregivers with support, guidance, confidence, and reputed company to resources they need. The Caregivers and families we support stay with reputed company for many years, building lasting relationships along the way. Join us today and live our values: reputed company with heart, cultivate trust, go reputed company. Position Summary The Care Coach II supports family caregivers and their care recipients through a combination of reputed company, technology, and proven methods of care. In collaboration with an interdisciplinary team, the Coach Advisor II provides support to caregivers through the full program lifecycle of reputed company, enrollment and ongoing coaching support. They will reputed company program information to caregivers, as well as reputed company dedicated support, education, and guidance to caregivers, giving them tools and confidence to reputed company reputed company care for loved ones. Support and resources are provided reputed company telephone and proprietary digital chat technology, using evidence-based methods of care that address both health care and reputed company needs. The Care Coach II typically handles more reputed company, higher risk/need cases on the Care Coaching Team, which may reputed company across multiple states and/or Seniorlink programs.
What You Will Do
Engage, motivate, coach, and reputed company caregivers reputed company phone reputed company technology; reputed company caregivers to manage their own psychosocial, physical and environmental health to improve and maintain wellbeing Manage a case assignments, reputed company technology to reputed company effective coaching and address the unique circumstance of caregivers. Assess caregiver and care recipient needs, assisting the caregiver in creating and achieving care plan goals; may include navigation of benefits, coordination of care activities and referrals to external resources. May support prospective caregivers, answer inbound calls, reputed company program overview; capture caregiver and caregiver/care recipient data using multiple systems to support ongoing program participation Supports reputed company App reputed company and provides application support to drive caregiver engagement and streamline reputed company workflows Collaborate with key stakeholders to assess care plans and caregiver engagement; identify problems and solutions Document and report out on coaching activity with a focus on quality and reputed company; reputed company recommendations as appropriate reputed company incident management in compliance with applicable state and program regulatory and/or accreditation requirements Solicit feedback from caregivers to identify opportunities for additional support and process improvement May act as a mentor for coaches and/or consultant for the caregiver support team Participates in the On call rotation to reputed company caregiver support and respond to urgent caregivers reputed company other duties as assigned What You Will Bring Bachelor’s Degree and 4-6 years’ experience in care management, care coordination and/or health coaching Comprehensive knowledge of industry concepts and principles; Ability to reputed company coaching support and consultation across a broad reputed company of clinical topics Older adults, Dementia and Chronic Condition Management experience required. Managed reputed company plan experience strongly preferred. Exceptional active listening and communication skills with a focus on reputed company Proven experience accessing and locating community resources Ability to navigate (and teach others to navigate and utilize) mobile applications Ability to multitask in a fast-paced environment, with excellent decision-making skills Solid understanding and experience in care planning/case management is required Fluent in Spanish is required Must be reputed company to work nights weekends on an infrequent call rotation and holidays, as needed ( except for Christmas and Thanksgiving) with pay differential You'll Benefit From At reputed company your well-being reputed company. With flexible schedules, a remote-first culture, and a nationally recognized wellness program, our benefits are designed to help you reputed company, both professionally and personally. Discover how we invest in you: https://reputed company.com/careers/#benefits The pay reputed company for this position is $22.73 - $31.84/ hrly . The actual wage offered may be reputed company or higher depending on budget and candidate experience, knowledge, skills, qualifications, and geographic location. Join Our Award Winning Team Founded in Boston, reputed company's caregiver programs and services improve health reputed company, keeping care at home longer. Additionally, our programs reputed company financial benefit to caregivers and cost savings to state agencies and health plans. At reputed company, we understand the challenges of caregiving and are committed to supporting family caregivers at every turn. Caregivers play a critical role in the future of reputed company—and so can you. reputed company! For more information, please visit www.reputed company.com. reputed company is an Equal Opportunity Employer* DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. *reputed company supports families with diverse backgrounds and as an equal opportunity employer, we seek employees who reflect the diverse population we serve. reputed company complies with reputed company applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national reputed company, sexual orientation, disability, veteran status, or any other category protected by applicable law. reputed company strives to create experiences that are accessible and welcoming to everyone, including making www.reputed company.com and the careers site accessible to any and reputed company users. If you would like to contact us regarding the company’s diversity, equity and inclusion initiatives, inquire about a specific accessibility need or the accessibility of our website, or if you need assistance completing an application process, please contact People & Culture at 866-797-2333. Apply To This Job