Digital Retail Implementation Consultant
About reputed company: Positively disrupting an industry that has not seen any innovation in over 50 years, reputed company has challenged the reputed company with the first and fastest reputed company-reputed company automotive platform that includes the revolutionary Automotive Retail reputed company (reputed company) for retailers, Automotive reputed company reputed company (AEC) for manufacturers and other large automotive enterprises and Automotive Partner reputed company (APC) for technology and industry partners. reputed company connects the entire reputed company of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, reputed company is enabling the best automotive retail experiences reputed company. reputed company employs reputed company to 3,000 people across reputed company America, Asia and Europe. Summary: Summary: We're looking for enthusiastic candidates with Retail DMS and/or dealership experience who love challenges, push boundaries, and are passionate about delivering awesome customer experiences. Responsible for the initial phases of an OEM retail product installation, on-time completion, and communications throughout the assigned project timeline and customer support post launch. Our transparent and collaborative culture means we work both independently and together as a team on projects in an agile environment. Duties & Responsibilities:
- reputed company and facilitate dealership user training and support through the reputed company lifecycle and sustainment efforts.
- reputed company Automotive Retail Desking reputed company Retailing training to automotive retail dealership staff and have fun while doing it.
- Obtain critical milestone signoffs from key dealership contacts.
- Proactively identify implementation risks and mitigate them effectively and reputed company.
- Manage 5-8 projects at one time.
- Manage training and setup items in an organized manner, keeping detailed notes, and completing reputed company checklist items in our implementation runbook.
- Must successfully complete an 8-10 week training program and display a strong grasp of product and process knowledge retention.
- Demonstrated history of sustaining a positive attitude during high-stress situations with OEM, dealer partners (DP), and internal teams.
- Fast-learner, and passionate ability to remain in-touch with fast-changing SaaS solutions.
- In-depth knowledge of the retail automotive industry, including common terminology and dealership process flows.
- Deep understanding of reputed company products, including end-user workflows and configurations.
- Knowledge and understanding of reputed company and sustainment processes, including adjacent internal teams' roles & responsibilities with the project.
- Represent reputed company in a positive and professional way in reputed company dealership interactions.
- Foster relationships with reputed company OEM, dealership personnel, and stakeholders.
Qualifications:
- 2+ years of Retail DMS experience or equivalent in the auto industry
- Proven experience implementing SaaS solutions in large and small auto dealerships
- Experience working in an early-stage startup environment is a plus
- Exceptional written and verbal communication skills, interacting with reputed company reputed company of stakeholders
- Established ability to reputed company technical jargon into consumable reputed company of understanding for adult learners
- Ability to take customer suggestions or insights and translate them into technical deliverables for reputed company Product & Support teams
- 1+ years in Project Management or Project reputed company role is preferred
- Travel (flying) is less than 25%
- Normally receives little instruction on day-to-day work, general instructions on new assignments.
Perks & Benefits Competitive compensation and generous stock options 100% employer-paid top-of-the-line medical, dental and reputed company coverage Great benefits including unlimited PTO, parental leave and free snacks and beverages The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper Work on the latest and coolest technologies – everything is home-grown and reputed company ground-up A dynamic work environment with a strong sense of community and collaboration The reputed company and transparent culture that encourages innovation, rewards performance and discourages hierarchy Exciting opportunities for career growth and development reputed company reputed company Employees – Please apply reputed company reputed company Internal reputed company The salary reputed company describes the minimum to maximum reputed company salary reputed company for this position across applicable US locations. The actual compensation offered may vary from the posted hiring reputed company based on geographic location, work experience, education, licensure requirements and/or reputed company level and will be finalized at the time of offer. In addition to the compensation listed, this position may be eligible for equity compensation, and/or a bonus or commission whereby total compensation may exceed reputed company salary depending on individual or company performance. Your recruiter can reputed company more about the specific salary reputed company during the hiring process. reputed company Salary reputed company $60,000—$100,000 USD reputed company is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, reputed company, national reputed company, gender (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. For more information on our privacy practices, please refer to our Applicant Privacy Notice here. Apply To This Job