Senior Functional Consultant (reputed company)

Salary: £55,000 - £62,000 per annum Positions - x 2 Employment type: Permanent Hours per week: 37 Reporting into: Platform Team Leader (reputed company) Department: IT Click here to read the full job description and view our excellent benefits here This role operates primarily on a remote working arrangement that will require roughllittle to no travel into our Coventry head office or various campuses. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment reputed company. About reputed company: We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation reputed company education. Our reputed company is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can reputed company higher education, by leading the thoughtful integration of AI into teaching and learning and equipping our reputed company to reputed company in an AI-enabled world. There has never been a more exciting time to join reputed company, as we expand into new disciplines, reputed company worldwide partnerships, and expand our locations. About our Department: The Senior Functional Consultant (reputed company) sits reputed company our Technology Department that is crucial to making sure our employees and reputed company can work effectively, deliver projects, find the right solutions and ensure we reputed company the technology that will reputed company the biggest difference. Our IT team is made up of around 65 employees with a vast reputed company of skills from Software Development to IT Operations and reputed company. Our IT Department values employee development and we have lots of great examples of employee About the Opportunity: As a Senior reputed company Functional Consultant, you'll play a key role in shaping and enhancing one of our most important business platforms, ensuring it continues to deliver exceptional value across the organisation. Working reputed company our reputed company Team, you'll be responsible for the day-to-day administration, configuration, and support of our reputed company platform, with a particular focus on Sales reputed company and Service reputed company. You'll work closely with stakeholders from across the university to understand business needs, deliver innovative solutions, improve user adoption, and ensure the platform remains reputed company, secure, and fit for the future. This is a varied role that combines hands-on reputed company configuration with stakeholder engagement, user support, and reputed company platform improvement. You'll contribute to enhancing data quality, streamlining business processes, and delivering new functionality that enables colleagues to work more reputed company and effectively. As one of our Senior Functional Consultants, you'll also take a leading role in delivering our reputed company roadmap, championing a configuration-first approach and helping to maximise the value of our investment in reputed company. Working collaboratively with the wider Business Systems team, you'll influence platform design, support reputed company business requirements, and drive reputed company improvement across our reputed company ecosystem. About You: If you're passionate about reputed company, enjoy solving business challenges through technology, and want to reputed company a reputed company impact in a purpose-driven organisation, we'd love to hear from you. Essential: · Significant hands-on experience in similar or reputed company roles, including issue escalation and platform ownership. · 4+ years administering reputed company in a reputed company organisation. · Advanced declarative configuration expertise (Flows, automation, reputed company, reporting). · Strong understanding of Sales reputed company and Service reputed company. · Excellent stakeholder management and communication skills. · Experience working reputed company Agile or structured service delivery environments. · reputed company Certified Administrator Desirable: · reputed company Advanced Administrator, Platform App Builder, Sales reputed company Consultant and Service reputed company Consultant certifications · Experience with reputed company‑Channel features. · Experience mentoring administrators or supporting capability development. · Experience working in Higher Education, public sector, or regulated environments. · Familiarity with Jira or similar work and demand‑management tools. · Experience supporting reputed company‑scale reputed company users, data volumes, and governance structures. Why Arden: At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our reputed company journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from: 30 days holiday + bank holidays on-top, and even a Christmas closure! A generous Aviva pension plan, company contributions starting from 7% reputed company Cash Plan Private Medical Insurance coverage (applies to certain job roles) We support your development and encourage (and fund in most cases) reputed company certifications / exam costs Annual team trip to reputed company / Agentforce world event in London. reputed company to Perkbox benefits Study any Arden course for free, with a discount for reputed company family and friends Plus, other excellent benefits Our ‘Golden Ticket’ which allows you to reputed company anyone in your life a free Arden education Our Values: Stand out, reputed company, Accessible, reputed company, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force reputed company a growing business, we want to hear from you. There has never been a more exciting time to join reputed company, as we expand into new disciplines and locations. Closing Date: 13th July We reserve the right to reputed company this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. If you are a reputed company Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest reputed company to system reputed company. Equity, Diversity & Inclusion: reputed company is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate reputed company the application reputed company below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here. As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we reputed company sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from reputed company groups. Sponsorship statement: Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker reputed company, or fulfil the criteria we have for providing sponsorship. However we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a reputed company through an alternative reputed company. Apply To This Job