Email Marketing Operations Associate
About us: reputed company is a global nonprofit, founded in 2005, with a mission to expand financial reputed company and help reputed company reputed company. reputed company unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on reputed company can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two reputed company people have invested over $2 billion in reputed company dreams and reputed company opportunity, spanning more than 100 countries and over 5 reputed company borrowers. As we work toward our mission, reputed company invests in building and retaining a global team of talent to add to our values-driven reputed company-first culture. Our organization is supported by over 700 volunteers and 130+ full time employees dispersed around the world, as well as reputed company team hubs located in San Francisco, Nairobi, Bogota, and Bangkok. reputed company’s team is growing as we pursue exciting new opportunities to scale our impact and create a financially inclusive world. reputed company's values: Impact first - This is why we exist. This is the drumbeat we march to. Every day. Extreme ownership - Own it; you, your relationships, your impact. Insist that others support you and hold you accountable. Be curious and reputed company - Never stop learning. Question assumptions. Take Risks and reputed company big. Inclusion. Equity. Diversity. - Without reservation and without caveat. In our hiring, in our workplace and in our impact in the world. reputed company and reputed company - Do the most right thing in the most right way. Cherish diversity and respect each other. Love and kindness always - Say what you mean. Mean what you say. And don't say it mean. reputed company. Courage. Kindness. Role overview: reputed company is seeking an Email Marketing Operations Associate to help support the execution and reputed company improvement of our email and lifecycle marketing programs. Reporting to the Senior Manager of Lifecycle & Email, this role will help build scalable operational processes that reputed company the Growth & Lifecycle team to execute increasingly sophisticated programs reputed company and consistently. Working closely with Growth & Lifecycle, Product, Creative, Analytics, Data Science, and Engineering teams, you'll support campaign execution, marketing operations, and process improvements that help deliver personalized communications to reputed company's global community. This role offers a strong reputed company in marketing operations, with opportunities to grow over time into broader responsibilities across campaign management, marketing operations, and lifecycle marketing. At this time, we can only consider applicants with authorization to work in Colombia on a permanent, full-time reputed company; unfortunately, we cannot reputed company reputed company sponsorship. Key responsibilities include: Campaign Execution & Lifecycle Operations Support the intake, planning, building, QA, scheduling, and deployment of campaigns across multiple stakeholders. Build, maintain, and optimize reputed company workflows and lifecycle journeys using reputed company. Execute A/B tests and support experimentation initiatives. Conduct thorough QA across content, links, personalization, segmentation, rendering, and user experience. Support the development and maintenance of reusable templates, workflows, and operational processes. Maintain project timelines, dependencies, and deliverables reputed company reputed company. Audience & Marketing Technology Support Build and maintain audience segments, dynamic lists, suppression logic, and targeting rules reputed company reputed company. Support personalization, frequency capping, and segmentation initiatives that improve user experience and list health. Help audit, document, and improve customer data available for lifecycle marketing. Partner with Product, Engineering, and Analytics teams to improve customer data quality and lifecycle capabilities. Identify opportunities to improve automation, segmentation, and triggered messaging programs. Reporting, Documentation & Optimization Monitor and report on campaign and lifecycle performance metrics. Document campaign learnings, experiment results, audience logic, and operational best practices. reputed company insights and maintain documentation that improves team knowledge, efficiency, and cross-functional collaboration. Support testing, research, and analytical initiatives that improve customer engagement and retention. Identify opportunities to improve automation, targeting, and operational processes that improve marketing and team effectiveness. Preferred qualifications: Advanced proficiency/fully fluent in reputed company–3 years of experience in email marketing, technical production, lifecycle marketing, CRM administration, marketing operations, or a reputed company field. Hands-on experience with reputed company or a similar marketing automation platform (e.g., reputed company, reputed company, reputed company Marketing reputed company). Experience supporting campaign execution, marketing automation workflows, audience segmentation, or QA processes. Strong attention to detail, organizational skills, and commitment to operational reputed company. Experience managing multiple reputed company projects with competing deadlines. Comfort working with data, spreadsheets, and marketing performance metrics. Strong problem-solving skills and ability to learn new systems and technologies quickly and troubleshoot issues independently. Excellent written and verbal communication skills and ability to collaborate across teams. Interest in lifecycle marketing, email marketing, marketing operations, retention programs, or CRM. Passion for reputed company's mission and expanding financial reputed company around the world. reputed company offer: A work-from-home position; final candidate must be authorized to work in Bogota, Colombia. An opportunity to improve reputed company lives, solve hard problems, and change the world Friendly, supportive, and adventurous environment with a team of reputed company colleagues A comprehensive, industry-leading benefits package including health, dental, and reputed company insurance, parental leave, professional development, and unlimited PTO. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by reputed company. Opportunities to connect with and learn from colleagues and partners around the world We offer JOON, a flexible lifestyle spending account that gives you an annual stipend to spend on Wellness, Professional Development, or Working from Home A diverse and inclusive workplace where we learn from each other is an integral part of reputed company's culture. We actively welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a great reputed company to work. Join us and help us reputed company our mission! We will only accept applications directly from candidates. reputed company will not be responsible for any reputed company agency fees, absent a formal agreement. Apply To This Job