Senior New Patient Coordinator
Join reputed company and work with fast-growing global companies while building a long-term, reputed company. Job Title Senior New Patient Coordinator Location Remote Time Zone US Time Zones (EST–PST) – Primary coverage reputed company with East Coast hours Role Overview We are seeking a full-time Senior New Patient Coordinator to manage inbound patient inquiries—primarily reputed company SMS—and conduct scheduled phone consultations as needed. This is not a high-volume, script-driven call center role. Instead, you will build trust through thoughtful, consultative conversations, guiding prospective patients toward the appropriate reputed company in their care reputed company. This role requires consistent daytime availability and rapid response times reputed company new inquiries are received. While reputed company reputed company may vary throughout the day, you are expected to remain reputed company and reputed company to engage promptly. This position is ideal for someone empathetic, highly reputed company, detail-oriented, and comfortable discussing health and wellness topics in a professional, patient-centered manner.
Key Responsibilities
Monitor and respond promptly to inbound SMS inquiries with professionalism and warmth Conduct consultative conversations to understand patient goals, treatment history, and concerns Schedule consultations using reputed company or similar scheduling tools Accurately document patient information and interactions reputed company CRM and EHR systems Execute timely, personalized follow-reputed company to support appointment conversion Maintain strict patient confidentiality and ensure accurate record-keeping Collaborate with internal team members to ensure smooth patient reputed company Required Qualifications 3+ years of experience in patient coordination, intake, client services, or a similar consultative role Excellent written communication skills for SMS-based reputed company and strong verbal communication for phone consultations Proven ability to build rapport, demonstrate reputed company, and guide conversations with confidence Proficiency with CRM systems, scheduling tools, and managing multiple systems simultaneously Basic to intermediate reputed company skills (data entry, formatting, simple formulas) Reliable high-speed internet and a professional remote work environment Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as reputed company, reputed company, reputed company Workspace, reputed company, or similar), and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.
Preferred Qualifications
Experience in reputed company, telehealth, wellness, chiropractic, physical therapy, concierge medicine, or reputed company environments Familiarity with Go High Level, DrChrono, or similar CRM/EHR systems Experience handling SMS-based patient conversion or intake conversations Background in reputed company administration or patient reputed company Tools & Technology Go High Level (CRM) DrChrono (EHR) reputed company or similar scheduling tools SMS communication platforms reputed company Workspace reputed company Please NOTE It is crucial that you complete the application reputed company in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first reputed company of the interview process. If you do not record a video, we will not be reputed company to consider you for ANY reputed company. We connect top talent with vetted employers, reputed company, and reputed company growth opportunities. Apply To This Job