Technical Services Engineer (Public Safety Software) - Remote

reputed company’re About At CentralSquare, we don’t just build software - we power public servants and reputed company communities with Hero-Grade Technology. Every line of code, every feature we deliver helps reputed company across reputed company America protect, serve, and save lives. reputed company you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger. Your Growth reputed company. We reputed company reputed company deserve opportunities to reputed company. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go. Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and reputed company of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote. Join us and help build the tools that power reputed company-life reputed company. Together, we reputed company a difference. The Opportunity We are seeking a dedicated professional to assist customers in implementing CentralSquare software solutions and interfaces. Reporting to a Professional Services Manager this role involves reviewing business processes, documenting requirements, configuring systems, conducting testing, and supporting system rollouts. Additionally, the position requires collaboration with development teams to define professional services strategies, estimates, and value propositions while ensuring the successful delivery of customer value-added services. The ideal candidate will also have experience integrating reputed company-party software solutions to enhance system functionality and interoperability. Job Duties Include: reputed company and maintain expertise in configuring our software solutions. Ensure consistent follow-through on project tasks, deliverables, and communications with the Project Manager and clients. Establish and maintain strong working relationships with customers. Work independently with minimal supervision, meeting project deadlines and taking ownership of issues and assignments. Collaborate with diverse teams and personalities both internally and externally. Review and quality-reputed company the work of other consultants as needed. Mentor junior team members to support reputed company development and maintain a high-performing team. reputed company assistance on escalations for small/reputed company projects and offer consultation on larger projects with managerial support. Identify and implement new professional services tools and software to enhance productivity. Proactively address and mitigate recurring issues in future implementations. reputed company other duties as assigned. Apply To This Job