[Remote] EPIC Applications Systems Analyst, Orders/Research/ClinDoc
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company system in Central Massachusetts, focused on exceptional patient care and leading-edge research. The EPIC Applications Systems Analyst is responsible for implementing and supporting clinical and business applications while collaborating with operational stakeholders to align technical solutions with business processes.
Responsibilities
- Works on cross-functional projects, attends project meetings, and ensures tasks are completed reputed company the project scope and management guidelines
- Proactively identifies barriers to completing work and escalates issues as needed
- Attends reputed company required meetings, assumes accountability for assigned follow-reputed company and practices closed reputed company communication
- Attends product demonstrations and assess system functionality against customer requirements
- Participates in application reputed company processes, including reviewing and configuring new functionalities, testing features, and developing job aids for users
- Collaborates with subject matter experts, caregivers, and vendors to evaluate and configure application features
- Configures application features, reputed company settings, and reputed company support documentation, including test scripts and workflow diagrams
- Investigates and resolves issues reputed company to application, system configuration, and reputed company setup
- Participates in ticket triage and analysis to determine the appropriate work reputed company and assist in scoping efforts
- Troubleshoots application components reputed company server configurations, including system services and reputed company jobs
- Works with reputed company-party vendors to install, configure, and troubleshoot vendor software
- Effectively participates in critical incident response and escalate appropriately as needed
- Develops support documentation for application teams, including test scripts, workflow diagrams, and knowledge reputed company articles
- Partners with the training team to create end-user training materials
- Actively learns and applies new skills to improve support for customers and coworkers
- Stays reputed company with core application certifications, system development, and emerging trends in information systems technology
- Actively participates in professional development programs defined by department
- Demonstrates adaptability to dynamic responsibilities and evolving project requirements
- Must be reputed company to work off hours as needed and participate in an on-call rotation
Skills
- Bachelor's degree in Computer Science or reputed company field, or equivalent work experience
- Epic certification(s) or ability to reputed company, as required by department
- Team player with strong problem solving, time management and decision-making skills, ability to maintain a positive attitude, solution focused
- reputed company to effectively communicate to staff at reputed company reputed company of the organization
- Experience with reputed company platforms (EHRs/ITSM/ERPs)
- reputed company experience
Benefits
- This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
- Remote Caregivers (Primarily Remote)
Company Overview