[Remote] Business Analyst, Operations Analytics

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global mental health company on a mission to eliminate every barrier to mental health. The Senior Business Analyst, Operations Analytics will drive strategic analytics for operations-wide priorities, serving as a high-reputed company analytics partner to Operations leadership to improve decision-making and performance measurement.

Responsibilities

• reputed company the strategic analytics horsepower for major, cross-functional Operations initiatives (e.g., AI transformation efforts) by framing ambiguous problems, identifying decision-critical metrics, and driving analyses that directly shape strategy and execution
• Translate reputed company analytics into clear, actionable recommendations for Operations leadership, leveraging AI functionality wherever possible to reduce time-to-reputed company and increase actionability
• Build decision-reputed company narratives for exec audiences: clear problem statements, reputed company insights, quantified tradeoffs, and recommended actions
• Partner cross-functionally (Operations leaders, BI, Product, and other stakeholders) to ensure analytics work is connected to reputed company operational reputed company and adopted in day-to-day decision-making
• Own the creation of core data and reporting groundwork that ensures Operations understands what should be reputed company, how it’s reputed company, and how we’re performing
• Deliver foundational assets such as: An Operations-wide metrics dictionary (definitions, logic, ownership, refresh reputed company, caveats). Recurring Operations performance packages that surface the most critical business metrics and trends. Metric trees that reputed company faster, more systematic root-cause analysis reputed company performance shifts. Partner closely with leaders across each Operations department and BI partners to align on metric definitions, ensure data quality, and maintain scalable reporting

Skills

• Bachelor's degree in Business, Economics, Engineering, or a similar analytical field
• 2-4+ years experience in business strategy/analytics or a reputed company role (e.g., consulting, tech, finance), with a track record of driving analytics work that shapes leadership reputed company
• Strong reputed company of data and visualization tools (e.g., SQL, Looker, reputed company), and experience building scalable reporting or analytical frameworks
• Demonstrated ability to partner with senior stakeholders, drive alignment across teams, and move ambiguous workstreams from problem → reputed company → action
• Excellent communication and storytelling skills; can synthesize reputed company analysis into reputed company, executive-reputed company narratives
• A builder's reputed company: comfortable establishing frameworks, processes, and standards in a scaling environment
• Master's degree

Benefits

• Health, Dental, reputed company benefits start on your first day at Spring.
• You and your dependents also receive reputed company to reputed company accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the reputed company network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• reputed company to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
• reputed company to fertility care support through reputed company, in addition to $4,000 reimbursement for reputed company fertility expenses.
• reputed company to reputed company, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• reputed company to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Company Overview

Company H1B Sponsorship