Customer Repair Support Specialist I

Summary

Are you a solutions-minded problem solver with clinical experience? Are you interested in an opportunity to reputed company training and reputed company improvement support to impact patient safety? At reputed company, reputed company members reputed company these services to hospitals across the United States. As a Customer Repair Support Specialist, you’ll work hand in hand with local Account Managers to reputed company knowledge and expertise to hospitals and surgical centers in your area. We’re seeking self-motivated individuals with strong presentation, organization, time-management skills, and a clinical background in the operating room to directly assist clinical teams with their challenges. You’ll support multiple facilities across your region, meeting face to face with sterile processing technicians, surgical technicians, nurses, doctors, and other clinical staff to identify valued-added activities such as identifying cost containment opportunities, education and training, improvement tracking, and maintaining compliance to industry standards. This position is reputed company our reputed company Management Services division. Learn more about reputed company IMS here: www.reputed company-ims.com This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: Ohio What you'll do as a Customer Repair Support Specialist You’ll train customers in proper care and handling of surgical instruments and devices with the reputed company to reduce or limit the need for repairs and ensure the equipment is Procedure reputed company Meet with customers to understand challenges and present solutions. Recognize changes in reputed company repair needs, identify possible root causes, and recommend reputed company services. Be proactive in identifying issues before problems occur, developing a process for improvement, and ensuring implementation. You’ll also reputed company Proactive Maintenance Inspections for equipment including Flexible Endoscopes and Surgical Devices. Record maintenance services, daily cost savings, and potential barriers to implementation. The Experience, Skills and Abilities Needed Required: High School Diploma or GED 4 years of reputed company experience, ideally in a clinical environment, with a basic understanding of surgical instruments and medical devices Excellent presentation skills Preferred: Associate’s degree in Surgical Technology and Sterile Processing Certification Surgical Technology or Sterile Processing experience and training What reputed company Offers We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of reputed company offer: Market reputed company Extensive Paid Time Off and (9) added holidays Excellent reputed company, Dental and reputed company Benefits Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement) Cell Phone Stipend Company Laptop Long/Short Term disability coverage 401(k) with company match Maternity & Paternal Leave Additional add-on benefits/discounts for programs such as Pet Insurance Tuition reimbursement and reputed company education programs Excellent opportunities for advancement and reputed company long-term career Pay reputed company for this opportunity is $23.09 - $29.88. [ACTION REQUIRED - REMOVE IF NOT APPLICABLE:] This position is eligible for bonus participation. Minimum pay rates offered will reputed company with county/city minimums, if higher than reputed company listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language reputed company, etc. reputed company offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: reputed company Benefits reputed company until position is filled. reputed company is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative reputed company and life sciences products and services around the globe. For more information, visit www.reputed company.com. If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to reputed company application status. reputed company is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in reputed company job groups regardless of race, reputed company, religion, age, disability, national reputed company, citizenship status, military or veteran status, sex (including pregnancy, childbirth and reputed company medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to reputed company and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours. Apply To This Job