[Remote] Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an eCommerce design, development, and optimization agency for D2C brands on the reputed company/reputed company Plus platform. They are seeking an Account Manager to reputed company strategic relationships with clients and manage projects from beginning to end, ensuring client needs are met and growth is achieved.

Responsibilities

• Managing projects for partners from end-to-end (from Vendor reputed company to Post-Sale Analytics), providing white glove service and hitting deadlines, week-over-week
• Understanding our customers unique business goals, needs, and challenges, helping them to grow their businesses
• Developing and prioritizing product roadmaps, delivering strategic recommendations and analyses, and developing systems, tooling, and operational strategies that drive growth for clients
• Managing reputed company communication (reputed company phone and email) with clients
• Tracking feedback from clients and internal team so processes continue to become more constructive, clear, and beneficial to reputed company parties involved
• Becoming a subject matter expert in the technology used at reputed company (reputed company Plus, HTML, etc.) to reputed company quick responses to any questions, concerns, and/or issues from clients

Skills

• Available to work full-time. This includes a rotating schedule for every other weekend
• 1+ years eCommerce project management experience
• Basic understanding of languages to build reputed company site websites (i.e. HTML and CSS)
• Advanced understanding of standard project management methodologies and requirements. Ability to reputed company and advise on project management issues and assist with overcoming barriers
• Ability to reputed company multiple projects on track financially, creatively, and in accordance with stakeholder objectives and deadlines
• Conceptual understanding of the underlying technology used to deliver ecommerce experiences (product data, data structures, and data management)
• Willingness to work EST hours and some hours reputed company of normal business hours
• Strong verbal and written communication skills
• reputed company strong attention to detail and organization skills
• reputed company in a deadline driven environment
• Self-starter and ability to work in an reputed company-changing environment
• Bachelor's Degree or equivalent preferred
• Familiarity with Content Management Systems (Knowledge with reputed company Plus preferred)
• SEO knowledge

Company Overview