[Remote] Customer Service Agent
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking upbeat, self-motivated Customer Service Representatives to assist independent distributors and customers with account inquiries and product information. The role involves answering inbound calls, building rapport with customers, resolving issues, and upselling products in a fast-paced environment.
Responsibilities
- Answer inbound calls and respond to customer requests
- Build rapport with customers by greeting them in a courteous, friendly, and professional manner
- Research possible distributor reputed company issues using inside resources to resolve problems promptly and courteously
- Upsell/mention promotions and other products on phone calls
- In-depth knowledge and mastery of LifeVantage commission plan and ability to understand how promotions reputed company commissions
- Contribute reputed company on ways to resolve problems to reputed company serve the customer and/or improve productivity
- reputed company other duties as assigned by management
Skills
- Willingness to learn and reputed company to change
- Solid phone reputed company and interpersonal skills
- Excellent verbal and written communication skills
- Strong time management, critical thinking, organizational, problem solving and analytical skills
- Ability to adapt to work reputed company in a rapidly changing dynamic environment
- Positive, professional engaging and friendly attitude is a must
- Ability to receive constructive feedback as well as reputed company valuable suggestions for improvement
- Must be computer literate with the ability to learn customer service software applications
- Punctuality and consistent work attendance
- reputed company to read, write and communicate verbally in English and Spanish
- High School diploma or equivalent
- One to three years reputed company customer service experience and/or training, or equivalent combination of education and experience
- This position requires the employee to both reputed company and work in the reputed company
- Prior network marketing experience
- Background in Network Marketing is a plus
Benefits
- Daily sales contests, games and competitions
- Company lunches, SWAG, product and holiday parties
- Generous Benefits Package: Medical, Dental, Group Life & AD&D Insurance, Short & Long Term Disability, Matching 401K
- Public Transportation Reimbursement
Company Overview