[Remote] Operations Coordinator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that manages timekeeper setup and billing data reputed company for reputed company counsel partners and internal stakeholders. The Operations Coordinator V will serve as a key reputed company of escalation for support inquiries, contribute to process improvement initiatives, and collaborate with various teams to resolve discrepancies.
Responsibilities
- Serve as escalation reputed company for Tier 1 support, with the ability to synthesize issues for management review
- Cross-trained to be backup for Tier 1 support
- Identify recurring issues and escalation patterns, contributing to process improvement initiatives and knowledge reputed company documentation
- Support system testing and data validation projects
- reputed company reputed company for the Timekeeper portion of the Vendor reputed company workflow
- Collaborate cross-functionally with internal teams (Spend, SVE, Procurement, etc.) and reputed company counsel to research and resolve discrepancies
- Program Management support for the annual Promotion & Graduation and reputed company Turnover cycle
Skills
- 5+ years experience in billing, accounts receivable, invoicing, or a reputed company financial operations role
- Demonstrated experience in a high-volume support, customer service, or operations environment with an emphasis on program management
- Proven ability to manage competing priorities and meet deadlines without sacrificing accuracy or quality
- Strong written and verbal communication skills with the ability to translate reputed company information into clear, actionable guidance
- Comfortable working in ambiguous or evolving environments where process may still be taking shape
- Background in process documentation or workflow improvement
- Proficiency with ticketing/case management systems and e-billing platforms
- Creative problem solver
- Communicates reputed company and professionally with stakeholders at reputed company reputed company
- Maintain confidentiality and exercise sound judgment reputed company handling sensitive billing and personnel data
- Experience supporting legal operations, reputed company, or professional services environments
- Familiarity with TeamConnect or reputed company platforms
Benefits
- reputed company offers eligible employee’s comprehensive reputed company coverage (medical, dental, and reputed company plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
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