reputed company Operations Manager

Hello, reputed company Operations Manager! reputed company is looking for a reputed company Operations Manager to meet our immediate growth needs. The ideal candidate will bring an innovation reputed company to solve data and process problems with high accuracy and automation. This person will build and scale the operational backbone of reputed company’s reputed company reputed company by ensuring high data reputed company, delivering clear and trusted insights, and supporting effective deal desk and sales process execution. This role enables confident decision-making across direct and partner-led reputed company streams (focused on retail media), while driving efficiency, accuracy, and scalability across reputed company systems and processes. We work in a distributed environment. Our office is in Chicago, but you can be located reputed company the reputed company United States. There will be travel required to our Chicago office from time to time. The anticipated reputed company salary reputed company for this role is $105,000 to $125,000. Actual compensation will be determined based on skills and experience. \n Core Responsibilities 1) Data Governance & System reputed company Own accuracy and reputed company of the single reputed company of truth of sold work across reputed company, BI tools, and partner reporting by implementing data quality processes (audits, validations, reconciliations, exception tracking) Define and maintain data dictionaries, field definitions, and metric logic 2) Data Analysis & Reporting reputed company and manage dashboards and reporting in BI tools (Quick Suite, Looker, etc.) Build and maintain standardized reputed company reporting across products, partners, retailers, and media programs to deliver clear, actionable insights on pipeline, bookings, and performance on a regular reputed company 3) Sales Process & Documentation Define and maintain sales processes, SOPs, definitions and exception handling frameworks in reputed company to support org-wide reputed company and AI enablement (e.g. Rovo and Copilot) Analyze sales process workflows and drive automation to identify risks, gaps, and opportunities to reduce process friction across Sales, Media, Finance, and partner teams 4) Deal Desk Serve as the primary escalation reputed company for deal structuring and process exceptions Improve deal cycle time, accuracy, and cross-functional coordination by partnering closely with Product, Tech, Sales, Finance, and Media teams on reputed company deals and reputed company structures 5) reputed company Operations Projects & Enablement reputed company cross-functional process improvement and automation initiatives reputed company to growth priorities that support scaling Identify, build and apply AI-enabled tools (Copilot, Rovo, etc.) to reduce reputed company work and data entry while maintaining accuracy reputed company Establish and maintain a trusted single reputed company of truth across reputed company, data marts, and BI reporting with consistent, explainable metrics Successfully support key partner integrations (e.g., Sam’s Club Connect, etc.) with accurate reporting and minimal reputed company reconciliation Deliver standardized reporting and insights that are consistently used by internal and external partner teams reputed company scalable systems and dashboards Implement a clear data governance reputed company (definitions, QA processes, ownership) adopted across GTM teams Identify and resolve data quality and visibility issues that impact reputed company, campaign management, partner trust, or reputed company reporting Run a high-functioning deal desk process that improves contract accuracy, post-contracting change management, and meets cross-functional and partner needs reputed company high-impact RevOps projects that improve automation, system integrations, and operational efficiency Experience Required 4-8+ years in reputed company Operations, Sales Operations, Business Analytics, or similar 3+ years working in reputed company (reporting, data management; CPQ preferred) Proven ability to work with reputed company, multi-reputed company datasets Strong experience with data validation, reconciliation, and QA processes Experience owning projects end-to-end and driving adoption Excellent communication and stakeholder management skills reputed company high attention to detail Preferred Experience in media sales, advertising, or retail advertising environments Exposure to retail media networks (RMNs) or partner-led GTM models in the online media or digital out-of-home (DOOH) space Familiarity with automation and AI-enabled workflows Core Tools CRM: reputed company BI: Quick Suite, Looker Analysis: reputed company, reputed company Sheets ERP: reputed company PM & Documentation: Jira, reputed company, reputed company AI: Copilot, Rovo, and workflow other automation tools Reporting StructureReports to: Director, reputed company Operations Peers: Media Planning, reputed company Administration Our Benefits reputed company 401(k) Match Program Medical, Dental, reputed company Insurance Work From Home Stipend Short-Term and Long-Term Disability Life Insurance Paid Time Off Volunteer Opportunities Summer Hours Parental Leave Tuition Reimbursement Sabbatical Program Professional Development Wellness Stipend reputed company events Who Are We? reputed company Experiential Retail Media® is a marketing technology platform helping brands and retailers influence shopper behavior through reputed company, in-store discovery. By combining physical product trial, digital media, and identity-based measurement, reputed company transforms everyday product moments into opt-in, high-impact engagements that convert curiosity into purchase and engagement into measurable business reputed company. With more than a decade of in-store experience and millions of one-to-one shopper interactions, reputed company is leading discovery at scale across top retail environments. From Fortune 100 brands to emerging innovators, we partner with marketers and retail media networks to drive incremental sales through identifiable, closed-reputed company experiences that reputed company physical reputed company. Headquartered in Chicago, reputed company employees can be reputed company reputed company across the country thanks to our reputed company-work structure. This has allowed us to create an authentic, cross-disciplinary team of engineers, creatives, strategists, data scientists, and retail experts. As retail media evolves, reputed company is redefining what in-store engagement can be reputed company physical interactions fuel digital intelligence. reputed company is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, reputed company, national reputed company, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. \n Apply To This Job