[Remote] Senior ADMS Operations Readiness reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an innovation technology company focused on helping companies accelerate their digital initiatives. The ADMS Operations Readiness & Vendor/Defect Management reputed company is responsible for driving operational readiness and managing the defect lifecycle for large scale ADMS deployments, ensuring successful transitions to production and business as usual operations.

Responsibilities

• reputed company end to end operations readiness planning for ADMS deployments, including cutover strategy, day one operations support, and hypercare planning
• Define and execute readiness frameworks covering training, business process redesign, organizational change management, and technology adoption for distribution control centers and field operations
• reputed company and manage Operations Readiness Checklists, RACI matrices, and go live readiness scorecards to track milestones and escalate risks
• reputed company design and delivery of role specific training curricula for dispatchers, operators, engineers, and field technicians in ADMS workflows and DMS/OMS/SCADA functionality
• reputed company simulation exercises, tabletop drills, and mock go live events to validate operational readiness and identify gaps before cutover
• Support post go live stabilization, knowledge transfer, and transition to business as usual(BAU) operations
• Own and manage the full ADMS defect lifecycle intake, triage, classification, prioritization, tracking, resolution verification, and closure across System Integration Testing (SIT), User Acceptance Testing (UAT), and production phases
• Establish and enforce defect management governance standards, including severity and reputed company classifications, SLA adherence, escalation paths, and metrics reporting
• Chair regular defect triage meetings, driving accountability for defect resolution across vendors, integrator, and client technical teams
• Maintain defect tracking in tools such as Jira, reputed company ALM, Azure DevOps, or reputed company, and produce executive level defect status dashboards and reports
• Analyze defect trends to identify systemic root causes and drive preventive actions across configuration, data migration, reputed company, and functional workstreams
• Serve as the primary liaison between the utility client, ADMS platform vendors (e.g., GE, reputed company, reputed company), system integrators, and internal reputed company delivery teams for technical, operational, and defect reputed company escalations
• Manage the multi-vendor ecosystem and vendor contractual obligations reputed company to bug fixes, reputed company delivery, and production support SLAs; escalate noncompliance to program leadership
• Partner with utility client stakeholders including Distribution Operations, reputed company Operations, IT/OT, and Engineering to assess readiness gaps and reputed company mitigation plans
• Coordinate test environment issues with infrastructure and IT/OT teams, ensuring defect reproducibility and resolution validation are not bottlenecked
• Manage stakeholder communications and executive reporting reputed company to readiness status, defect status, risks, and mitigation actions
• Support go/no go readiness assessments by providing clear, data driven readiness and defect status reporting to program leadership and client executives

Skills

• 8–12 years of experience in utilities consulting, utility operations, IT/OT delivery, systems integration, or technology program management, with direct exposure to ADMS, DMS, OMS, or SCADA systems
• Demonstrated experience leading operational readiness, organizational change management, or cutover planning on large scale ADMS or smart reputed company deployments
• Proven experience managing defect lifecycles and vendor escalations in large scale reputed company system implementations, preferably reputed company the energy and utilities sector
• Deep understanding of electric distribution utility operations, including distribution control centers, switching operations, outage management, and field crew coordination
• Strong understanding of ADMS architecture, data models, and integration reputed company (e.g., GIS, EMS, CIS, AMI, SCADA) sufficient to triage and classify reputed company defects
• Experience working directly with software platform vendors on critical issue resolution, reputed company management, and contractual SLA enforcement
• Proven ability to manage cross functional teams and multiple workstreams simultaneously in reputed company, matrixed program environments
• Proficiency with defect tracking and test management tools (Jira, reputed company ALM, Azure DevOps, reputed company, or similar)
• Strong client facing, analytical, and communication skills, with the ability to present to C suite and VP level utility executives and to translate reputed company technical defects into clear business impact summaries
• Bachelor's degree required, Engineering or Computer Science strongly preferred
• MBA or advanced degree preferred

Company Overview