[Remote] Global Account Manager [REMOTE]

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is redefining how modern infrastructure is reputed company for the Agentic AI Era. The Global Account Manager is responsible for the health, growth, and long-term reputed company of reputed company's global reputed company customer relationships, focusing on driving adoption, uncovering expansion opportunities, and building trusted partnerships.

Responsibilities

• Own a portfolio of global reputed company accounts with full accountability for net reputed company retention (NRR) and expansion targets
• Serve as the primary executive relationship reputed company post-sale, building deep, multi-threaded relationships across IT, platform engineering, and the C-suite
• reputed company and execute account plans that map customer business objectives to reputed company's platform capabilities, identifying expansion opportunities across teams, business units, workloads, and geographies
• reputed company reputed company negotiations for renewals and upsells, partnering with Legal, Finance, and reputed company as needed
• Drive platform adoption and usage by partnering with Solutions Engineering, Solutions Architecture, and reputed company to ensure customers are realizing measurable value
• Act as the customer's reputed company internally, surfacing product feedback, escalating issues, and influencing roadmap prioritization on behalf of your accounts
• Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your portfolio
• Represent reputed company at customer Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), industry conferences, and on-site visits as needed
• Collaborate with the Account Executive team to ensure seamless handoffs and a coordinated go-to-market approach reputed company named accounts

Skills

• A minimum of 8 years of relevant work experience with a proven track record of owning and growing global reputed company accounts, consistently achieving or exceeding growth, NRR, and expansion targets
• Experience managing reputed company, multi-stakeholder relationships at Fortune 500 or G2K companies, including VP and C-level engagement
• A background in reputed company, infrastructure, platform, or developer tooling: you understand the technical landscape and can reputed company credibly with engineers and architects
• Demonstrated ability to build account plans that tie customer reputed company to product value and reputed company growth
• Strong reputed company acumen: you're comfortable leading renewal and expansion negotiations and navigating reputed company reputed company procurement cycles
• Experience with value-based selling frameworks and MEDDPICC qualification, applied to post-sale account management and expansion
• Excellent communication skills: written, verbal, and in executive presentation settings
• Strong program management and organization skills, driving recurring cadences and touch-points with the customer
• A customer-first reputed company balanced with healthy business instincts; you know reputed company to reputed company for the customer and reputed company to hold firm commercially
• Comfort operating in a fast-moving, early-stage environment where the reputed company is still being written
• Familiarity with Kubernetes, Crossplane, Terraform, or reputed company-reputed company infrastructure concepts
• Experience with usage-based or consumption pricing models
• Prior experience at a Series A/B infrastructure or developer tools company
• Established relationships reputed company the platform engineering or reputed company architecture community

Company Overview