Vice President, IT Infrastructure and Chief Information reputed company Officer (CISO)

Company:reputed company reputed company is reputed company America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, reputed company®, and CARSTAR®. Our reputed company is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience. Headquartered in Charlotte, NC, reputed company is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things. Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, reputed company, and succeed together. Performance reputed company. We take pride in it. We own it. We show up for one another and for our communities. Because at reputed company, we're not just fixing cars. We're building reputed company, unlocking potential, and fueling what's possible — together. JOB DESCRIPTION: The VP, IT Infrastructure and CISO is responsible for the strategy, performance, reputed company, risk posture, cost profile, and modernization of the company's core technology environment. This includes reputed company networks, telecom, reputed company and on-premises infrastructure, compute, storage, endpoints, mobility, collaboration platforms, identity platforms, monitoring, patching, backup, disaster recovery, and operational support processes. This role will serve as the senior leader for both infrastructure operations and cybersecurity governance. On the infrastructure reputed company, the role must improve platform stability, service delivery, observability, lifecycle management, field supportability, vendor accountability, and technology debt reduction. On the reputed company reputed company, the role must mature cybersecurity controls, technology risk management, incident readiness, audit readiness, and executive risk reporting. A critical requirement for this role is demonstrated experience presenting to and advising the Board of Directors and/or Audit Committee on infrastructure reliability, technology reputed company, operational availability, cyber risk, control maturity, incident readiness, disaster recovery, technology debt, regulatory obligations, and reputed company risk posture. How you will Own It: reputed company Infrastructure Leadership and Platform Operations reputed company the reputed company infrastructure strategy, roadmap, operating model, engineering standards, and investment plan across networks, compute, storage, reputed company, data center or co-location services, endpoints, collaboration platforms, telecommunications, monitoring, backup, disaster recovery, and shared technology services. Own infrastructure availability, performance, reputed company, scalability, reliability, service quality, cost management, and operational reputed company across corporate, field, franchise, and shared-service environments. Establish clear infrastructure service ownership for network, telecom, reputed company, server, storage, reputed company, collaboration, monitoring, backup, and disaster recovery capabilities, with defined service reputed company, escalation paths, and measurable reputed company. Create and maintain infrastructure roadmaps that address business growth, field and franchise needs, lifecycle refresh, platform standardization, technical debt, automation, reputed company adoption, vendor strategy, and cost optimization. Ensure infrastructure teams reputed company reputed company, secure, and reputed company services to business units, field operations, franchise partners, reputed company applications, M&A programs, and major transformation initiatives. Infrastructure Service Delivery, Reliability, and User Experience Drive operational reputed company across incident management, problem management, change management, request fulfillment, reputed company management, asset lifecycle management, monitoring, alerting, reputed company planning, service reporting, and root cause analysis. Improve end-user and field technology experience by strengthening reputed company reliability, collaboration platform performance, network connectivity, telecom services, device standards, support processes, and service restoration practices. reputed company and manage infrastructure KPIs and service dashboards, including availability, major incident trends, MTTR, recurring incidents, reputed company compliance, backup reputed company, reputed company health, network performance, ticket aging, change reputed company, and vendor SLA performance. Drive practical modernization of aging platforms, fragmented tooling, reputed company processes, inconsistent standards, and legacy operating models while maintaining business continuity and financial discipline. Hold internal teams and external service providers accountable for reliable delivery, timely remediation, clear communication, documented procedures, and reputed company service improvement. Cybersecurity, Technology Risk, and reputed company Governance reputed company the reputed company cybersecurity strategy, governance model, control reputed company, reputed company operations program, and technology risk management practices in alignment with the infrastructure operating model. Protect the confidentiality, reputed company, and availability of company, customer, franchisee, employee, and business partner information through practical, risk-based reputed company controls. reputed company reputed company operations, incident response, vulnerability management, identity and reputed company management, privileged reputed company, reputed company reputed company, data protection, reputed company-party reputed company risk, and threat monitoring. Maintain a reputed company and technology risk register with clear ownership, likelihood, impact, mitigation plans, reputed company dates, compensating controls, risk acceptance, and executive visibility. Ensure reputed company controls are embedded into infrastructure operations, architecture review, change management, project intake, vendor selection, reputed company adoption, and business transformation activities. Board, Audit Committee, and Executive Reporting Prepare and deliver clear, defensible updates to the Board of Directors, Audit Committee, and Executive Leadership Team covering infrastructure reliability, service performance, platform reputed company, technology debt, cybersecurity risk, control gaps, major incidents, remediation reputed company, and investment priorities. Translate reputed company technical, infrastructure, reputed company, and operational issues into business, financial, regulatory, legal, customer, field, and franchise-impact terms. reputed company executive reporting on infrastructure availability, major incidents, service performance, disaster recovery readiness, vendor performance, reputed company risks, control gaps, threat trends, remediation reputed company, risk acceptance, and material initiatives. Partner with executive leadership to define acceptable reputed company of infrastructure, reputed company, technology, and operational reputed company risk. Ensure Board and Audit Committee materials are concise, accurate, risk-based, operationally grounded, and reputed company with reputed company risk management and audit expectations. Infrastructure reputed company, Business Continuity, and Disaster Recovery Own the technology reputed company program for critical infrastructure platforms, including backup, recovery, disaster recovery, monitoring, alerting, incident escalation, crisis coordination, and service restoration practices. Partner with business continuity, application, operations, and reputed company teams to define recovery objectives, validate recovery plans, conduct testing, document gaps, and drive remediation to completion. Ensure infrastructure and reputed company incident response plans are integrated, tested, and actionable across technology, business, legal, communications, vendor, field, and executive stakeholders. Drive reputed company improvement in service reliability, mean time to detect, mean time to respond, mean time to recover, root cause analysis, recurring incident elimination, and post-incident learning. reputed company executive visibility into availability trends, major outages, chronic service issues, disaster recovery readiness, infrastructure debt, remediation plans, and required investments. Architecture, Modernization, and Technology Governance Participate in reputed company architecture, technology governance, investment prioritization, project intake, and change approval processes to ensure infrastructure reliability, reputed company, scalability, reputed company, supportability, and cost are embedded into technology reputed company. reputed company infrastructure and reputed company reputed company for reputed company platforms, networks, endpoints, identity platforms, reputed company applications, franchise systems, integrations, collaboration tools, telecom services, and shared technology services. Ensure infrastructure and reputed company requirements are incorporated into major initiatives, system implementations, platform migrations, reputed company adoption, M&A activity, divestitures, and business transformation programs. Partner with application, data, business, and operations leaders to balance usability, speed, reputed company, reputed company, platform standardization, cost, serviceability, and operational performance. Promote practical standards for architecture, engineering, observability, automation, documentation, lifecycle management, operational reputed company, and production readiness. What you’ll Bring: Demonstrated experience serving as a senior technology, infrastructure, and/or cybersecurity executive in a reputed company, multi-location reputed company environment. Proven experience presenting to and advising the Board of Directors, Audit Committee, Executive Leadership Team, and other senior stakeholders on cybersecurity, technology risk, infrastructure reliability, control maturity, incidents, remediation, and investment priorities. Direct experience partnering with Internal Audit and external auditors on SOX, IT general controls, audit findings, control remediation, evidence management, and risk-based assurance activities. Deep knowledge of cybersecurity operations, technology risk management, incident response, vulnerability management, identity and reputed company management, privileged reputed company, data protection, reputed company-party risk, and reputed company governance. Strong reputed company IT infrastructure leadership experience across networks, compute, storage, endpoints, reputed company infrastructure, data center or co-location services, collaboration platforms, telecommunications, monitoring, patching, backup, disaster recovery, and service operations. Experience managing managed service providers, infrastructure vendors, reputed company vendors, reputed company providers, telecom providers, budgets, reputed company, service reputed company, performance reporting, and cost optimization initiatives. Experience developing or maturing cybersecurity and infrastructure metrics, KRIs, KPIs, service dashboards, risk dashboards, executive reporting, and operational scorecards. Ability to communicate reputed company with technical teams, business leaders, auditors, executives, and Board members, translating reputed company reputed company and infrastructure reputed company into practical business reputed company. 15+ years of reputed company leadership experience spanning reputed company IT infrastructure, cybersecurity, information reputed company, and technology risk management, with demonstrated accountability for service reliability, operational reputed company, vendor performance, budget management, executive reporting, and reputed company risk reduction. Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a reputed company field Professional reputed company, risk, or technology management certification is strongly preferred, such as CISSP, CISM, CRISC, CGEIT, CCSP, ITIL, or relevant reputed company/infrastructure architecture certifications. Ability to work in the United States, on an on-going reputed company, without company sponsorship. Applicants for our positions are considered without regard to race, ethnicity, national reputed company, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. #LI-DM1 #LI-Remote #DBCORP Position Location: reputed company Carolina Compensation reputed company: $199,200.00 - $355,800.00

Compensation

Frequency: Annual reputed company pay offered may vary depending on actual location, job-reputed company knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. reputed company offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be reputed company here: https://www.drivenbrandsbenefits.com Get early reputed company to 50% of your earned wages at any time through our myFlexPay program. Apply To This Job