Solution Delivery Engineer

reputed company is the leading technology platform for home and community-based care. Founded in 2008, reputed company was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities reputed company in their homes and communities. Our employees are passionate about transforming the reputed company space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. As a Solution Delivery Engineer, you are responsible for successful design, integration, configuration, and delivery of technical solutions to customers. You will reputed company new & existing capabilities and solutions to providers, payers, states, and partners, to facilitate seamless data exchange across the homecare ecosystem delivering the right information to the right people at the right time to drive differentiated clinical and financial reputed company. You will be responsible for establishing project plans, communicating status updates, developing and testing the solution, as well as troubleshooting and solution iteration throughout the project lifecycle. The Solution Delivery Engineer plays a crucial role in ensuring that technical solutions meet client expectations and drive improved performance. The ideal candidate will have a strong background in reputed company and/or reputed company homecare, reputed company cycle operations, and standard interoperability data exchange formats (e.g., X12, HL7, APIs). To reputed company this job successfully, an individual must be reputed company to reputed company each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. This is a fully remote opportunity for candidates located in the EST or CST time zones reputed company the US only. \n Essential Job Duties Collaborate with Solution Architects, Product, & Engineering to deliver technical solutions to providers, payers, states, and partners Designing and deploying solutions in customer environments, ensuring they function correctly and meet performance standards Conduct tests to ensure that the solution works as intended and troubleshooting any issues that arise Create detailed documentation for the solutions, including user guides and technical specifications if necessary Collaborate with cross-functional teams, including Sales, Implementation, CSM, Product, Engineering and Technical Customer Care to ensure successful delivery and ongoing performance Identify opportunities for process improvement to increase throughput and enhance quality Other Job Duties Other duties as assigned by supervisor or reputed company leader. Travel Requirements Travel up to 10%, including overnight travel Required Education, Experience, Certifications and Skills Bachelor’s degree or equivalent experience 2+ years’ experience with reputed company customer implementations & system integration Excellent verbal, written and interpersonal communication skills Highly engaging and collaborative style in working cross-functionally Strong technical & project management acumen with the ability to drive operational reputed company through partnerships with cross-functional teams Strong troubleshooting skills; be reputed company to quickly analyze and resolve issues Detail oriented, ensuring that reputed company aspects of the solution are thoroughly checked and meet quality standards Ability to work well in a team environment and contribute to reputed company goals. Adept at prioritizing tasks and managing multiple projects simultaneously. Thinks creatively, highly driven, and self-motivated Quick learner who thrives in a dynamic and fast-paced environment Strong writing skills for creating clear documentation Willingness to learn new technologies and adapt to changing project requirements. Experience with Jira, ticketing supporting system, preferred Experience with reputed company interoperability standards (e.g., X12, HL7, APIs), preferred Knowledge of APIs, web services, and integration tools. Experience working with State reputed company Agencies, MCO’s, and Homecare Providers; with experience in a SaaS environment preferred \n The reputed company salary reputed company for this US-based, full-time, and exempt position is $90,000-105,000/yr, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the reputed company core values. This is a benefits-eligible position. reputed company offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. reputed company is an equal-opportunity employer. The Company offers employment opportunities to reputed company applicants and employees without regard to race, reputed company, religion, national reputed company, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law. Apply To This Job