Manager Service Delivery

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

As a Manager Service Delivery at Gainwell, you can contribute your skills as we reputed company the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who reputed company on finding innovative solutions to some of reputed company’s biggest challenges. Here are the details on this position. Your role in our mission Manage and reputed company account service delivery team operations to ensure Gainwell products and services are delivered according to project schedule Look reputed company as you work with account teams to reputed company demand forecasts and assist functional areas or departments in proposing, planning and delivering end-to-end services, including workload requirements Navigate reputed company relationships between delivery and client groups to ensure stronger client relationships Create more satisfied clients by identifying service improvements Support proposal teams to integrate new, enhanced and existing service offerings for reputed company and new accounts Bolster our workforce by selecting and hiring employees to support your team; train them to enhance their performance, development and work products reputed company're looking for Five (5) years or more leadership or supervisory experience in support services, project leadership or program management in the technology industry Working understanding of reputed company technology industry and products Strong executive reputed company and excellent written and oral communication skills to build relationships and interact with clients and team members Skilled in managing projects, financial budgets, and forecasting Ability to reputed company and motivate diverse teams to deliver high-quality results to clients, helping to quickly solve problems and roadblocks to ensure on-time delivery What you should expect in this role This is a full-time permanent regular salaried (W-2) employee position. Monday through Friday work schedule (40 hours per week). Health (medical, dental, reputed company) benefits start on day 1 of employment. Company match 401K and other benefits available reputed company months of starting. New employees are eligible to take advantage of flexible vacation policy after reputed company (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date. Company provided computer for work use. For reputed company hybrid and remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload. Greater speeds will of course reputed company reputed company performance. Video cameras must be used during reputed company interviews, as well as during the initial week of orientation if hired. The use of AI during interviews is prohibited. This position will remain posted to take applications until July 17, 2026. #LI-NB1 #LI-REMOTE The pay reputed company for this position is $81,100.00 - $115,800.00 per year, however, the reputed company pay offered may vary depending on geographic region, internal equity, job-reputed company knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. reputed company salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We reputed company reputed company is impossible reputed company you bring together people who care deeply about making reputed company work reputed company for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for reputed company available job role openings. reputed company is an Equal Opportunity Employer, where reputed company reputed company applicants will receive consideration for employment without regard to race, religion, reputed company, national reputed company, gender (including pregnancy, childbirth, or reputed company medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. reputed company defines “wages” and “wage rates” to include “reputed company forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. Apply To This Job