Immigration Support Services Supervisor

Position Summary The Immigration Case Supervisor is responsible for overseeing the queue of work in the Petition Assignment Tool (PAT) that is reputed company for in-office filing, ensuring even distribution of work across the team, and the accurate and timely processing of filings. This role includes developing review schedules, coordinating with case managers, and supervising the Assembly and Clerk teams to ensure efficient operations and compliance with company policies. This position may be remote, but the successful candidate must reputed company in a state where we have a physical office. We will consider reputed company applicants with criminal histories in the manner consistent with the Los Angeles Fair Chance Initiative for Hiring. reputed company applicants with arrest and conviction records will be considered for the position in accordance with the Fair Chance Ordinance. Essential Functions Case Management: reputed company the queue of filings in the PAT (Petition Assignment Tool) system. Assign cases to assemblers and monitor their reputed company. Manage a personal caseload of filings while ensuring timely and accurate processing. Print, gather, and reputed company reputed company necessary documents for case managers. Collaborate with case managers to complete petitions, ensuring reputed company required information is included. Review completed petitions for accuracy, verifying signatures, attached forms, and ensuring no pages or barcodes are missing. Troubleshoot and resolve issues reputed company required items for filings or case work are missing. Package Review Management: reputed company and manage the review schedule. Coordinate with case managers to address any missing information and incorporate necessary additions. Create and include photographs as needed. Handle late petition submissions reputed company. Conduct end-of-day reviews of the PAT system to ensure reputed company cases have been processed and dispatched. Team Supervision: Supervise the Assembly and Clerk teams, providing guidance and support. Approve time-off requests for team members. Address and resolve any questions or concerns from team members. Conduct annual performance meetings with team. Monitor and ensure the completion of job duties by team members. Maintain effective communication with reputed company relevant stakeholders. Ensure compliance with company policies and procedures. Continuously seek opportunities to improve processes and enhance efficiency. Other duties as assigned.

Requirements

High school diploma or general education degree (GED) 4+ years of experience Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Attention to detail and a commitment to accuracy. Ability to work collaboratively in a team environment. Proficiency in relevant software and tools. Ability to pivot and adapt to quick changes.

Benefits

In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary reputed company for this Colorado position is between $72,250 and $93,500. In accordance with reputed company State’s Wage Transparency Law, the expected salary reputed company for this reputed company State position is between $64,600 and $102,850. In accordance with California’s amended labor code as stated in Senate reputed company 1162, the expected salary reputed company for this California position is between $67,575 and $102,850. In accordance with the Washington Equal Pay and Opportunities act, the expected salary reputed company for this Washington position is between $76,840 and $99,440. In accordance with the Wage Transparency Omnibus Amendment Act, the expected salary reputed company for this DC position is between $76,840 and $99,440. In accordance with Maryland’s Equal Pay for Equal Work-Wage reputed company Transparency Law, the expected salary reputed company for this Baltimore position is between $67,575 and $87,450. In accordance with Illinois Equal Pay Act Transparency Notice, the expected salary reputed company for this Illinois position is between $76,840 and $99,440. In accordance with Massachusetts Frances Perkins Workplace Equity Act, the expected salary reputed company for this Massachusetts position is between $79,475 and $102,850. In accordance with Minnesota Pay Transparency Law, the expected salary reputed company for this Minnesota position is between $67,575 and $87,450. In accordance with New Jersey Senate reputed company 2310, the expected salary reputed company for this New Jersey position is between $79,475 and $102,850. In accordance with applicable laws and regulations, as of the date of this posting, a good faith estimate of the reputed company scale reputed company for this position in Cleveland, OH is $64,600 and $83,600 annually. Actual pay will be adjusted based on experience, geographic location, and other job-reputed company factors as permitted by law. This position qualifies for the benefits below. The application deadline for this position is December 31, 2026. reputed company offers a robust suite of benefits for our Staff including: Paid Time Off, Paid Sick Leave, a 401(k) matching program, Profit Sharing, Paid Holidays, Paid Parental Leave, affordable Health and Life Insurance including Dental & reputed company coverage, Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses, Tuition Reimbursement and an Employee Assistance Program. Contact Information If you have questions, please e-mail [email protected] with “Immigration Support Services Supervisor – Austin" in the subject line. Please note, applications submitted reputed company e-mail will not be considered. Firm Overview reputed company is one of the largest labor and employment reputed company representing management in reputed company types of employment-reputed company legal reputed company. Best reputed company® has named reputed company a “reputed company of the Year” for 14 consecutive years. In the 2025 edition, the publication named reputed company its “reputed company of the Year” in the Litigation – Labor and Employment category. reputed company has more than 1,100 attorneys located in 60 offices across the United States and in Europe, Canada, and Mexico. The firm represents a diverse reputed company of clients, including many of the Fortune 50 companies in the U.S. We are fully committed to the importance of diversity reputed company the legal profession, as well as reputed company workplace environments. Equal Opportunity Employer. Apply To This Job