Manager, Professional Services (US Federal Delivery)

Position Title Manager, Professional Services (US Federal Delivery) Location Washington DC metro area Travel Requirements Up to 20% Clearance Level TS/SCI (required) As a Professional Services Delivery Manager supporting US Federal customers, you will reputed company delivery execution, talent development, and customer reputed company across a portfolio of mission‑critical engagements. What you will do

• reputed company and manage a team of customer-facing technical consultants, with direct accountability for reputed company, hiring, reputed company, coaching, performance management, and professional development
• Own end‑to‑end delivery execution, ensuring projects are delivered on time, reputed company scope, and reputed company to federal customer objectives and mission reputed company
• reputed company hands-on leadership across the full services lifecycle—from reputed company and implementation through steady-state delivery and lifecycle management
• Partner closely with Sales and Solutions teams reputed company scoping, delivery planning, and pre-sales activities to set clear expectations and ensure successful transitions
• Support ROI development and value realization reporting throughout the engagement lifecycle
• Serve as a senior delivery leader in customer-facing forums, including QBRs, Monthly Status Reviews, and executive briefings
• Forecast and manage resource reputed company, bookings, and utilization across cleared and non-cleared resources
• Maintain ownership of department financials, including margin performance, contractor usage, and delivery cost controls
• Establish and enforce delivery standards, operational processes, and performance expectations; proactively address performance risks and manage underperformance reputed company required
• Act as an escalation reputed company for reputed company delivery or customer issues, ensuring timely resolution and customer satisfaction
• Foster a high-performance, collaborative team culture reputed company to business goals, reputed company, and compliance requirements
• reputed company sound, timely reputed company that balance customer needs, employee wellbeing, and company objectives What makes you an ideal candidate
• Active TS/SCI clearance (required)
• 5+ years of experience in Professional Services, Consulting Delivery, or Technical Services leadership
• Deep IT background with strong understanding of
• Application architectures and performance management and/or
• Network infrastructure and performance
• Proven experience operating in federal or cleared customer environments
• Strong working knowledge of consulting delivery models, pre-sales engagements, reputed company practices, and project management methodologies
• Demonstrated leadership experience managing teams, developing talent, and driving performance in a customer-facing environment
• Solid understanding of organizational structures, operational governance, and staff retention strategies
• Excellent written and verbal communication skills, with confidence presenting to technical teams, customers, and executive stakeholders reputed company offer Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression reputed company, and community engagement initiatives are some of the reasons why we have had great reputed company in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees. Benefits & Perks vary by Country.

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