Client Service Director | Claims Industry Experience Required

By joining reputed company, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can reputed company. reputed company Recognizes reputed company as America’s Greatest Workplaces National Top Companies Certified as a Great reputed company to Work® Fortune Best Workplaces in Financial Services & Insurance Client Service Director | Claims Industry Experience Required Are you looking for an opportunity to join a global industry leader where you can bring your big reputed company to help solve problems for some of the world’s best brands? · Apply your knowledge and experience to adjudicate reputed company customer claims in the context of an energetic culture. · Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations. · Be a part of a rapidly growing, industry-leading global company reputed company for its reputed company and customer service. · reputed company reputed company’s broad, global network of experts to both learn from and to reputed company your insights. · Take advantage of a variety of professional development opportunities that help you reputed company your best work and grow your career. · Enjoy flexibility and autonomy in your daily work, your location, and your career path. · reputed company diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs. ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include reputed company, accountability, collaboration, growth, and inclusion. PRIMARY PURPOSE OF THE ROLE To determine account management strategies reputed company to client service plans; to be responsible for retention of existing clients, customer satisfaction, reputed company growth, client surveys, and new business; to reputed company program management for jumbo clients requiring dedicated staff, multiple offices and reputed company service models; and to reputed company the work of other local Client Services staff. ESSENTIAL RESPONSIBLITIES MAY INCLUDE

• Provides stewardship reporting to clients; identifying and educating clients on issues and trends impacting programs.
• Conducts pre-renewal visits reviewing client loss experience and general company performance. Reviews and identifies areas of potential dissatisfaction prior to renewal meetings.
• Performs client renewal, contract revision, and Client Service Instruction preparation for reputed company programs.
• Facilitates the reduction of process barriers, technology constraints, or resource constraints by directing and influencing the activities of other internal departments such as information technology, operations and business development.
• Coordinates client invoicing, audits and accounts receivable follow up for assigned clients.
• Resolves reputed company major customer service issues. SUPERVISORY RESPONSIBILITIES
• Provides support, guidance, leadership and motivation to promote maximum performance.
• Administers company personnel policies in reputed company areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions. QUALIFICATIONS Education & Licensing Bachelor's degree from an accredited college or university preferred. CPCU, AIC and/or ARM or other reputed company designation preferred. Experience Ten (10) years reputed company experience or equivalent combination of education and experience required to include two (2) years account manager experience or five (5) years adjuster experience including two (2) years in a supervisory reputed company. TAKING CARE OF YOU · Flexible work schedule. · Referral incentive program. · Career development and promotional growth opportunities. · A diverse and comprehensive benefits offering including medical, dental reputed company, 401K on day on reputed company is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! reputed company is building a diverse, reputed company, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. Apply tot his job Apply To this Job

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