[Remote] Workplace Operations Manager
Note: The job is a remote job and is open to candidates in USA. Nscale is a GPU cloud provider engineered for AI, aiming to support AI-focused companies with high-performance infrastructure. The Workplace Operations Manager will lead the development and scalability of workplace functions, focusing on designing efficient systems and aligning operations with business goals.
Responsibilities
- Develop and implement workplace operations strategies aligned with company growth plans
- Design scalable processes, policies, and systems to support current and future office needs
- Identify and drive continuous improvement initiatives across workplace operations
- Partner with leadership on workplace strategy, capacity planning, and future expansion
- Use data and insights to inform decisions around space utilisation, cost, and efficiency
- Oversee office operations through coordination with Office Management and front-of-house support
- Own vendor strategy, contract negotiation, and performance management across cleaning, maintenance, facilities, and related services
- Lead workplace planning initiatives, including layout optimisation, office expansions, and new locations
- Ensure compliance with health, safety, and regulatory standards at a strategic level
- Act as the escalation point for complex facilities or operational issues
- Own and manage workplace operations budgets, including OPEX and CAPEX
- Track and optimise spend across vendors, services, and infrastructure
- Identify cost-saving opportunities and improve resource allocation
- Lead procurement strategy for office-related services and equipment
- Define and evolve the workplace experience strategy
- Partner with People/HR teams on initiatives impacting employee experience
- Ensure workplace design supports productivity, collaboration, and engagement
- Provide guidance on workplace programmes rather than owning logistics
- Partner with IT to ensure workplace systems and tools are scalable and effective
- Evaluate and implement tools that improve workplace operations and reporting
- Drive operational efficiency through system improvements and automation
- Build workplace operations frameworks that can scale across multiple locations
- Support new office launches and expansion projects
- Establish standards and playbooks for consistent workplace experience across sites
Skills
- Proven experience in Workplace Operations, Facilities Management, or a similar strategic role
- Strong experience scaling office environments or supporting organisational growth
- Demonstrated ability to build processes and systems from the ground up
- Experience managing complex vendor ecosystems and contracts
- Solid understanding of facilities and building systems, including HVAC and compliance
- Strong financial acumen, including OPEX and CAPEX budget ownership
- Strategic mindset with the ability to step back from day-to-day execution
- Excellent stakeholder management skills, particularly with senior leadership
- Experience managing multi-site or international office operations
- Background in high-growth or scaling organisations
- Experience implementing workplace tools or systems
- Exposure to workplace strategy, real estate, or space planning
Benefits
- Highly competitive package, including base and equity, with reviews every 12 months.
- In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs.
- Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.
- Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.
- Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you, wherever you work.
Company Overview