[Remote] Senior Program Analyst, Informatics

Note: The job is a remote job and is open to candidates in USA. Ibility LLC is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business, headquartered in Gaithersburg, MD. The Senior Program Analyst, Informatics is responsible for advanced program planning, analysis, and evaluation within a federal health IT environment, utilizing qualitative and quantitative methods to enhance program effectiveness and drive operational excellence.

Responsibilities

• Lead the planning, analysis, and evaluation of operating programs using advanced qualitative and quantitative analytical methods
• Use source data to evaluate program and business process effectiveness, delivering insights that inform leadership decisions
• Effectively manipulate and present complex program data to communicate status, trends, risks, and opportunities to stakeholders and executive leadership
• Apply clinical informatics expertise to assess program operations and develop recommendations for improvement aligned with VA healthcare strategy
• Identify, document, and mitigate program risks, developing risk registers and contingency plans in coordination with program leadership
• Lead or contribute to business process improvement initiatives, including current-state analysis, future-state design, and implementation support
• Demonstrate understanding and application of SAFe Lean-Agile principles and practices to drive value delivery and sustain organizational change
• Support and empower high-performing Agile teams by contributing to PI planning, sprint reviews, retrospectives, and continuous improvement cycles
• Develop and maintain program performance metrics, dashboards, and reporting products for internal and government client audiences
• Mentor mid-level analysts and contribute to quality review of analytical products across the program team

Skills

• Bachelor's Degree in Health Informatics, Business Administration, Public Administration, Information Technology, or a related field
• Minimum of 10 years of experience in program analysis, business analysis, or a related discipline, with relevant clinical informatics experience in a Veterans Administration healthcare setting
• Demonstrated experience identifying and mitigating risks within complex federal program environments
• Advanced knowledge of program planning, analysis, and evaluation methodologies for federal health IT programs
• Expert-level ability to use source data and analytical tools to measure program and business process effectiveness
• Advanced proficiency with qualitative and quantitative analytical techniques, data visualization, and executive-level reporting
• Relevant clinical informatics experience in a Veterans Administration healthcare setting
• Understanding of SAFe Lean-Agile principles and practices; ability to apply them to drive value and sustain organizational change
• Strong risk management skills; experience developing risk registers, mitigation strategies, and contingency plans
• Exceptional written and verbal communication skills; demonstrated ability to influence decision-making through analysis and presentation
• Experience working with the Veterans Health Administration or a similar federal health agency (CDC, CMS, DHA, HHS, etc.)
• Active security clearance or ability to obtain one
• SAFe Agilist (SA), SAFe Program Consultant (SPC), or equivalent
• Certified Health Data Analyst (CHDA) or CPHIMS certification
• Familiarity with VistA, CPRS, VA Corporate Data Warehouse (CDW), or related VA clinical and administrative systems
• Experience with VA data analytics platforms including VSSC, Power BI, or Tableau in a VHA context
• Knowledge of VA strategic planning frameworks, VHA Directives, and federal performance management requirements
• Advanced degree in Health Informatics, Public Administration, or a related field

Benefits

• Health, Dental, and Vision Plans
• Short Term Disability / Long Term Disability / Life Insurance / Accidental Death and Dismemberment
• Health Savings Account
• Unlimited Paid Time Off
• 11 Federal Holidays Off
• 401k

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