[Remote] Lead Product Designer
Note: The job is a remote job and is open to candidates in USA. Catalyst Exchange is a national nonprofit dedicated to helping organizations build capacity and deepen their impact. They are seeking a strategic and user-centered Lead Product Designer to oversee the design of their platform, ensuring a cohesive and intuitive user experience while collaborating with cross-functional teams.
Responsibilities
- Design and deliver intuitive, user-centered product experiences from concept to implementation
- Partner closely with product and engineering to define and execute on product strategy and features
- Establish and maintain a consistent design system and user experience across the platform
- Lead user research and usability testing efforts to inform product decisions
- Guide and mentor designers or consultants to ensure quality and consistency
- Create detailed product designs, including low-fidelity prototypes and high-fidelity mockups
- Define strategic user flows and product feature sets in partnership with Product
- Design intuitive UI elements (menus, navigation, buttons, widgets)
- Own and ensure consistency of the user experience across the platform
- Maintain and evolve a comprehensive design system and library
- Partner with product and engineering to gather requirements and ensure technical feasibility
- Facilitate design walkthroughs and incorporate stakeholder feedback
- Validate implemented designs to ensure alignment with specifications
- Collaborate in an agile environment, iterating based on feedback and testing
- Collaborate with the Growth team to prototype and test new workflows and ideas
- Conduct user research (interviews, surveys, usability testing)
- Develop personas, user journeys, and user stories
- Lead usability testing and iterate based on findings
- Create a process for sharing user research insights with other teams throughout the organization
- Rapidly prototype and validate concepts using modern AI-enabled design and prototyping tools
- Partner with product and engineering teams to shape AI-driven product interactions and experiences
- Evaluate opportunities where AI can simplify workflows, reduce operational burden, or improve decision-making
- Establish best practices for responsible, accessible, and transparent AI experiences
- Establish design workflows with product and engineering teams
- Deliver low- to mid-fidelity prototypes for highest-priority features
- Complete an initial end-to-end design audit of the platform
- Demonstrate an understanding of how AI-enabled design fits into the overall CE product and development process
- Share your insights with other teams within the organization
- Design and ship multiple end-to-end product experiences
- Regularly facilitate cross-functional design reviews
- Enable faster product development through the use of AI and reusable components
- Deliver a cohesive, polished product experience across the platform
- Run usability testing cycles on shipped features
- Build and sustain a continuous user research practice
- Establish scalable AI-enabled design and prototyping workflows
- Help define standards for human-centered AI experiences across the platform
- Increase product experimentation velocity through rapid prototyping and validation
Skills
- 5+ years of experience in product and UI/UX design with a strong portfolio
- Proficiency in Figma, Sketch, or Adobe Creative Suite
- Strong understanding of user research methodologies and analytics
- Excellent communication and collaboration skills across cross-functional teams
- Demonstrated user empathy and ability to advocate for user needs
- Experience using AI-enabled tools for rapid prototyping, workflow exploration, and product iteration
- Familiarity with emerging AI-native design patterns and human-AI interaction principles
- Experience maintaining design systems and ensuring accessibility standards
- Experience with agile development and working closely with engineering teams
Benefits
- Full benefits and retirement
- Medical and dental insurance coverage
- 403(b) with up to 5% match on base salary
- Generous leave policy
- Remote team with an office in New Orleans
- Occasional travel, approximately 1-2 times per quarter, is required for attendance at in-person team meetings, convenings, and events
Company Overview