Loan Processor

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to various agricultural sectors. They are seeking a Loan Processor to provide support in servicing distressed accounts and high-profile loans, ensuring effective customer service and compliance with credit activities.

Responsibilities

• Perform routine credit activities and provide administrative support to support effective customer service through loan servicing, the extension of sound, constructive credit, and related services
• Assist the account team in completing financial and loan input documents, verifying customer information, and completing credit investigations and analysis for review and action by risk management
• Comply with closing requirements and disbursements; book and certify loans within authorities
• Respond to customer inquiries and process customer transactions including checks and receipts, future payment funds, etc
• Perform intermediate to advanced administrative functions that include but are not limited to utilizing the MS Office 365 suite and establishing and maintaining files in a digital format
• Ensure customer information is handled with a high degree of confidentiality
• Ensure appropriate information security protocols are followed in order to prevent unauthorized transactions
• Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls

Skills

• High school diploma or equivalent
• Ability to produce accurate reports, documents, and correspondence through attention to detail and knowledge of correct spelling, grammar and sentence structure
• Exceptional customer service orientation
• Ability to work efficiently and effectively on multiple projects in multiple software programs
• Proven ability to organize and prioritize work to meet deadlines
• Solid interpersonal, collaboration and communication skills
• Training in general office skills
• Experience in consumer lending, banking, or related field
• General knowledge of applicable credit laws and regulations
• General knowledge of agricultural practices
• Knowledge of credit investigation and verification practices
• Knowledge of platting and legal descriptions
• Knowledge of accounting principles and processes

Benefits

• Medical, dental, and vision insurance
• Basic term life and AD&D insurance (fully paid for by the company)
• Paid days off annually: 15 vacation*, 15 sick, 12 holidays and 3 volunteer
• 401(k) plan (6% match plus 3% employer contribution)
• Employee Assistance Program
• Wellness Program
• Jeans are welcome at work every day at AgWest!

Company Overview