[Remote] Website Product Coordinator

Note: The job is a remote job and is open to candidates in USA. Marsh McLennan Agency is a leading provider of business insurance and employee benefits solutions. They are seeking a Website Product Coordinator to enhance their digital presence by creating engaging online experiences and collaborating with cross-functional teams to optimize web platforms.

Responsibilities

• Support website compliance, site consolidation, and optimization of our online presence across digital platforms
• Assist with collecting and translating business requirements, managing workflows, and conducting thorough site testing for monthly deployments
• Troubleshoot website and platform issues, partnering with web developers and the Digital Marketing team to resolve them
• Monitor Core Web Vitals, performance metrics, and technical SEO to identify issues and improve site health
• Communicate site changes, downtime, bugs, and resolutions to the appropriate stakeholders
• Train internal teams on content authoring best practices and document new features after development releases
• Clearly explain complex digital concepts to colleagues with different levels of technical expertise
• Continuously learn through hands-on work and collaboration with cross-functional teams and external partners
• Occasional travel may be required. Travel may consist of off-site venues, occasional overnight stay, visits to other operating companies

Skills

• Bachelor's degree in marketing, computer science, business or related area, or equivalent work experience
• 1-3 years of website experience, with foundational knowledge of HTML, CSS and JavaScript
• Strong interpersonal skills with the ability to collaborate effectively with team members and stakeholders
• Experience using ticketing systems such as ADO, JIRA, or ServiceNow
• Proven track record of effectively managing multiple projects/tasks of varying complexities in a fast-paced, deadline-driven environment
• Specific experience with Adobe Experience Manager CMS, a major plus
• Familiarity with A/B testing and optimization tools (Adobe Target, Optimizely), site performance and vitals monitoring tools (Google Search Console, Google Lighthouse), and tag management systems (Google Tag Manager, Adobe Launch) preferred
• Exposure to web analytics tools (Google Analytics, Adobe Analytics) and data to drive decisions, identify opportunities, and validate the success of site changes/enhancements
• Experience with web accessibility standards

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Remote work
• Charitable contribution match programs
• Stock purchase opportunities
• Health and welfare benefits
• Tuition assistance
• 401K savings and other retirement programs
• Employee assistance programs

Company Overview

Company H1B Sponsorship