Inside Sales Representative
Servomex is a global leader in gas analysis, dedicated to creating a cleaner, healthier, and more productive world. They are seeking a customer-focused Inside Sales Representative to support the Americas region, partnering with Field Sales and providing technical support to customers.
Responsibilities
- Prepare priced Bill of Materials (BOMs), commercial proposals, and margin analysis with Systems Integration and Applications teams
- Provide accurate, technically sound quotes to customers and channel partners
- Review customer specifications and process data to recommend the right solution
- Respond to customer inquiries by phone/email with excellent technical support
- Work in Saleforce (SFDC) to manage accounts, contacts, opportunities, and applications
- Support field demos, trials, and application activities as needed
- Participate in product/application training to maintain strong technical knowledge
- Capture customer feedback to help improve products and processes
- Manage smaller opportunities from qualification through close, meeting KPIs and targets
Skills
- Proven success in a technical sales support role
- Understanding of systems integration at the BOM level
- Experience with gas analyzers (or closely related instrumentation/products)
- Excellent communication and presentation skills, combined with strong commercial acumen
- Highly organized, adaptable, and motivated – with a strong desire to exceed performance objectives
- Customer‑centric mindset with strong problem‑solving skills
- MS Excel – intermediate level (margin calculations / formulas etc)
- Experience of utilizing an ERP system – SAP would be advantageous
- Salesforce.com (SFDC) experience or willingness to learn
- BS (or equivalent) in Chemistry, Chemical Engineering, Physics or related subject
Benefits
- Health, Dental, Vision, Life & Long-term Disability Insurance: available 1st of the month following employment
- Three weeks Paid Time Off (PTO)
- 11 paid holidays
- Two floating holidays
- Two Volunteering Days
- 401(k) with company match
- Discretionary Bonus
- Annual Performance Review
- Opportunities for growth and development through our structured Talent Management System
- Employee Wellbeing Program
- Support for professional subscriptions
- Staff Referral Scheme
- Long Service Awards
- Global Recognition Scheme
- Company Events
Company Overview