[Remote] SIU Property Investigation Adjuster

Note: The job is a remote job and is open to candidates in USA. Allstate is a company dedicated to protecting families and their belongings from uncertainties. They are seeking an SIU Property Investigation Adjuster responsible for investigating potential fraud in property and homeowners claims, conducting thorough investigations, and analyzing evidence to determine the validity of claims.

Responsibilities

• Updates files with investigation outcome, and when no fraud, or if insufficient evidence is found, returns file to Claims Office for further handling and settlement
• Conducts singular claim online data application searches, research, and evaluation
• Conducts thorough investigations of individual claims in a singular discipline that are potentially fraudulent to determine if payment is warranted
• Validates that the information provided and obtained through investigation is true and accurate and follows up on all possible leads
• Has frequent customer interaction of a singular claim nature, including taking statements, responding to document requests and handling non-formal complaints, occasionally conducting scene investigations or neighborhood canvasses
• Conducts analysis of documents and summarized same into claim system notes, documenting a claim file with notes, evaluations and decision-making
• Reviews singular claim referrals and fraud indicators to determine SIU acceptance
• Researches and responds to singular claim customer communications, concerns, conflicts or issues

Skills

• Must live in Central or Eastern time zone
• Texas or Florida adjusters license preferred
• 0-2 years Claims experience
• Critical thinking and sound decision‑making
• Effective verbal and written communication skill
• Comfortable leveraging technology for research, documentation, and claim handling workflows

Company Overview