HR Analyst

SurveyMonkey is the world's most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it's like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we're looking for

Reporting to the Manager, HR Technology, you will join a global team dedicated to optimizing our HRIS ecosystem. You will serve as a technical point of contact for employees and managers, ensuring our HR systems are efficient, scalable, and aligned with our People Team's strategic goals. As a collaborator across People Ops, Recruiting, Compensation, and Payroll, you will play a vital role in streamlining the employee lifecycle and enhancing the overall user experience.

What you'll be working on

• Support the continuous improvement and configuration of Workday (HRIS) across multiple functional areas to ensure system health and scalability
• Manage end-to-end configuration within Core HCM, including Reporting, Time Off & Absence, Business Processes, Compensation, and EIBs, among others
• Provide Tier 2-level HRIS support to our People & Culture teammates by answering questions related to Workday configuration, while maintaining compliance with internal policies
• Support Compensation, Benefits, and Business Systems partner teams as needed on high-impact projects and programs, including reporting, compensation reward cycles, absence, time tracking, and system training initiatives

We'd love to hear from people with

• 3+ years of configuration experience with Workday or a similar HRIS system
• Technical proficiency across HCM modules, specifically Core HCM, Reporting, Onboarding, Time Tracking, Absence, and Security. Familiarity with Payroll and Benefits is an asset
• An operations mindset coupled with innovative thinking, strong analytics, problem-solving skills, and a customer-centric focus
• Experience in diagnosing system errors and translating complex business requirements into technical workflows
• Ability to exercise good judgment and discretion; maintaining confidentiality is required
• Strong attention to detail, organizational skills, and multi-tasking capabilities; must be able to prioritize in a rapidly changing environment
• Ability to work well within a team and build productive working relationships with cross-functional partners

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed