Sr Consultant, OCM (Organizational Change Management)
About the position Red Nucleus is hiring a Senior Consultant with OCM experience to join our global R&D team! This is a remote-based role within the US, UK, or Canada. Our purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry. Our global team is composed of nearly 1000 full-time employees whose commitment to creativity, quality, and on-time delivery is unrivaled in our space. At Red Nucleus, we believe in providing a rich working environment that pushes us to innovate in ways that engages our employees to be their best selves. Our culture is about meaningful work, a true sense of community, and fun. We love to celebrate our people and we are proud to have been Internationally recognized as a “Great Place to Work". How You Will Contribute In this position, you will be working with our Scientific Services & Advisory team. For more information about our team, please visit Scientific Services & Advisory I Red Nucleus. Consultants / Senior Consultants will work with the Scientific Services and Advisory (SS&A) Leadership and other team members to help organizations solve issues, create value, maximize growth and improve business performance. Consultants / Senior Consultants help organizations strategically transform and / or advance their operations through process and system excellence.
Responsibilities
- Plan, lead and implement specified projects, which will vary from engagement to engagement.
- Represent Red Nucleus in addressing the client’s needs.
- Project Planning and Management (PMO)
- Business requirements (research, interviews, workshops)
- Process optimization
- Training (development and deployment of varying formats such as e-learning and instructor-led)
- Business plan/case
- Strategic plan and roadmap development
- Solution design and implementation
- Innovative system design
- Quality and compliance
- Change management (OCM)
- User requirements specifications
- User acceptance testing
- Systems validation and implementations
- Document migration
- Helpdesk
- Metrics and KPIs
- Data governance
- IT/Business liaison
- Budget and SOW management
- Contribution to marketing and Business Development
- Thought leadership and other initiatives that help drive the success of the SS&A Business unit or Red Nucleus as a whole.
Requirements
- Solid understanding of drug development lifecycle and supporting process activities
- At least 5+ years of experience in the life sciences industry
- High attention to detail
- Self-starter and driven
- Ability to multi-task with superior organization skills
- Ability to lead and take accountability for driving timelines and project deliverables
- Dependable and flexible
- Excellent organizational and communication skills essential to working with global and interdisciplinary teams
- Proficient in Microsoft Suite software including Project, Excel, Word, PowerPoint, Visio
- Working in a Global environment with an understanding of cultural differences and work practices
- Bachelor’s degree (minimum requirement)
- Supervise division or subdivision of staff
- Lead others in problem solving and addressing engagement challenges
- Take accountability for team performance
- Take accountability for quality of work for team, in multiple accounts
- Manage a team with high-yield deliverables
- Ensure right first time across the board, internal and client deliverables for self and team
- Take accountability for overseeing other consultants’ deliverables (right the first time)
- Proactively support the business and staff in meeting objectives
- Contribute to a foundational presence in the industry as a trusted partner and leader
- Think “outside the box” as it pertains to deliverables – internal and client related
- Seen as an industry leader for a region or division
- Establish novel approaches to delivery and deliverables
Nice-to-haves
- Clinical information or systems (e.g. eTMF, CTMS, etc)
- Regulatory information or systems (e.g. RIM, IDMP, etc)
- Safety information or systems (e.g. Case Processing, Safety Reporting, etc)
- Quality or related systems (e.g. QMS, CAPA, Change Control, etc)
- Migration and clean-up of documents and document attributes
- Understanding of global R&D submission process and clinical documentation
- Process development
- System implementation
- Organizational change management
- Other specialized skills not specifically identified here
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