[Remote] IT Support Analyst
Note: The job is a remote job and is open to candidates in USA. LERETA, LLC is focused on property tax management systems, and they are seeking an IT Support Analyst to provide technical analysis and financial insights. The role involves supporting reporting, financial IT solutions, and executive-level administrative support to ensure smooth operations across the organization.
Responsibilities
- Deliver regular financial and operational reports on property tax management systems, providing key insights for business stakeholders
- Analyze and interpret data from IT systems to generate actionable reports that align with business goals and objectives
- Assist in the creation and management of custom dashboards and performance metrics to help executives track system efficiency and performance
- Assist with budgeting and cost optimization strategies for IT infrastructure and software tools
- Provide financial and system-related insights that help streamline the company's IT operational expenses related to property tax management platforms
- Support financial audits by ensuring that all systems and data are accurately reflected in financial reports and comply with internal controls
- Support leadership with the planning and execution of IT-driven projects, ensuring all technological solutions align with business goals and enhance overall operational efficiency
- Maintain detailed documentation of IT processes, workflows, and system configurations, ensuring clarity and ease of reference for both internal teams and executives
- Organize and facilitate communications between IT, finance, and other business departments to ensure smooth project execution and resolution of cross-departmental issues
- Ensure the company’s IT systems comply with relevant security protocols, industry standards, and financial regulations
- Assist with cybersecurity efforts to safeguard sensitive financial and property tax data
- Participate in regular system audits and ensure all financial data is secure and compliant with internal policies
- Assist in the planning and execution of cross-functional IT and financial projects, ensuring that technology solutions meet the needs of the business
- Provide administrative support for project teams, including scheduling, documentation, and reporting
- Ensure that project timelines and budgets are adhered to, particularly for those that impact the financial or operational systems
Skills
- Bachelor's degree in information technology, Finance, Business Administration, or related field (or equivalent work experience)
- Previous experience in IT analysis, finance reporting, or executive administration, preferably in a technology-driven environment (experience with property tax management or financial services is a plus)
- Experience working with financial systems, cloud-based solutions, and databases
- Previous exposure to cross-functional project management or executive-level support is highly desirable
- Strong understanding of IT security principles, especially as they relate to financial data protection
- Strong verbal and written communication skills, with the ability to translate technical information into business-friendly language for non-technical stakeholders
- Strong interpersonal skills and the ability to work with cross-functional teams, including finance, IT, and executive leadership
- Excellent problem-solving skills, with a strong attention to detail and the ability to troubleshoot both technical and financial issues
- Ability to prioritize and manage multiple tasks and projects effectively
- Experience with ERP systems or property tax management platforms is beneficial
Company Overview
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