MRSGM NA Client Support, Surety Bonds - TEMP
Roanoke Insurance Group Inc. is part of Munich Re Group and specializes in providing expertise in specialty and marine lines of insurance. They are seeking a Temporary Client Support employee for Surety Bonds to assist with various administrative duties and customer service tasks in their Houston, TX office.
Responsibilities
- Provide quality and profitable customer service and perform administrative duties necessary to maintain and grow bond business
- Assist service team with bond requests, including new client setup, bond issuance, bond terminations, bond riders, broker of record changes, billing, scanning/imaging documents, bond renewals, underwriting submissions, and additional projects as assigned by Bond Manager
- Utilize all available resources to properly obtain/maintain underwriting information
- Maintain follow-up system to ensure requests are processed timely
- Create and maintain positive relationships with customers and peers
- Provide backup support, as requested
Skills
- Bachelor's Degree Preferred or equivalent work experience
- Excellent time management, customer service and interpersonal skills
- Strong communication skills (written, verbal and listening)
- Well organized with an aptitude for details
- Able to work independently while taking ownership of a task through completion
Company Overview