Fulfillment Operations Assistant
RTI is a software framework company for physical AI systems, aiming to run a smarter world. They are seeking a Fulfillment Operations Assistant to review sales orders, fulfill them according to company processes, and maintain operational documentation while ensuring data integrity.
Responsibilities
- Review incoming sales orders and work with the Legal, Renewal Sales, Account team, and customers to ensure orders are compliant with RTI terms and approved to be processed
- Fulfill sales orders following our documented processes and setup / initiate backend cross-departmental workflows within our business systems
- Triage and respond to incoming internal and external requests and questions
- Audit reports and enforce data integrity across our business systems
- Manage, maintain, and update operational process documentation and resources
- Develop a fundamental understanding of how to utilize Salesforce to execute job responsibilities
Skills
- Bachelor's degree required, with 1–2 years of professional experience
- Excellent verbal and written communication skills, with a team-oriented work ethic focused on collective success
- Self-starter who's able to work with minimal direction, exhibiting a heightened sense of urgency and strong attention to detail
- Exceptional time management, prioritization, and multi-tasking skills in a fast-paced environment
- Process-oriented and able to keep pace with the evolution of processes as we grow
- Excellent computer skills – Strong proficiency using Windows, MS Office Suite (PowerPoint, Word, Excel), Google Apps, Adobe Acrobat
- US Person requirement *Due to export-control regulations, we can only consider “US persons” for this role. A “US person” is defined by federal law as a US citizen, lawful permanent resident (green card holder), refugee, or asylee. We are not able to provide visa sponsorship or transfer.*
Benefits
- Flexible working schedule
- Hybrid working + Home Office Stipend to cover the costs of working from home
- Flexible Paid Time Off + “Real Vacation Bonus,” an additional bonus for taking more than 1-week of uninterrupted vacation
- Annual bonus based on individual and company performance + other prizes and awards
Company Overview