[Remote] Golf Trusted Advisor (REMOTE)
Note: The job is a remote job and is open to candidates in USA. RemoteHunter is connecting exceptional candidates with leading employers, and they are seeking a Golf Trusted Advisor to provide high-quality customer service to golfers. The role involves assisting with merchandise selections and conducting virtual consultations to recommend products and equipment suited to golfers' needs.
Responsibilities
- Conduct 45-minute virtual golf consultation appointments, reviewing assessments and recommending products and equipment suited to the golfer’s skill level
- Highlight new products and promotions, discuss technical club functions, and recommend accessories
- Share personal experience with equipment to build brand loyalty
- Provide session recaps and purchase suggestions post-appointment
- Assist golfers with order placement, order status, product inquiries, merchandise selections, services, and promotions
- Quickly identify golfer needs, resolve issues, and maintain brand loyalty
- Collaborate with in-store staff, business partners, and vendors to research and resolve complex issues
- Perform back-office functions including logging, tracking, and follow-up of inquiries until resolution
- Attend new product and service training as required
Skills
- Bachelor's Degree or High School Diploma with equivalent experience
- Knowledge of golf products and active golf playing experience
- 1-3 years of customer service experience
- Excellent communication and verbal skills
- Ability to work well in a team environment
- Strong attention to detail and troubleshooting skills
- Strong presentation skills
Benefits
- Generous suite of benefits compliant with state paid leave requirements.
- Access to additional components such as incentives and equity may be included.
Company Overview