Experienced Virtual Sales and Customer Service Representative – Evening and Weekend Shift

Are you a highly motivated and results-driven individual with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, technology-rich environment and have a desire to grow your skills in multiple industries? If so, we invite you to join blithequark's dynamic team of Perceptionists as a Virtual Sales and Customer Service Representative.

About blithequark and the Perceptionist Team

blithequark is a leading provider of small business call center services, with over 21 years of experience in helping businesses capture 100% of their sales opportunities. Our team of Perceptionists is dedicated to delivering personalized and helpful caller experiences, building trust and confidence in our business. As a Perceptionist, you will act as an extension of our client's businesses, helping them answer calls and grow their business.

Job Responsibilities and Essential Functions

As a Virtual Sales and Customer Service Representative, you will be responsible for:

• Making a great first impression on the phone and in person, fostering a personalized and helpful experience for clients
• Determining the nature of objections and responding appropriately using active listening skills
• Being proactive and committed to taking action to resolve customer needs
• Understanding the importance of attention to detail and improving skills through practice
• Applying new knowledge or skills quickly and solving problems without being asked
• Enjoying working in a technical workplace and collaborating with a team environment

Key Success Factors

To be successful in this role, you must be:

• Adaptable and committed to sales & customer service excellence
• Able to learn technical and professional knowledge quickly
• Resilient and maintain a high level of energy to maximize performance
• Passionate about creating positive first impressions and delivering personalized caller experiences
• Committed to building trust and confidence in our business

Benefits

As a member of the blithequark team, you will enjoy:

• Monthly Incentive potential
• Attendance and Retention Bonuses
• Paid time off
• Eligibility for medical, dental, and vision insurance

Required Qualifications

To be considered for this role, you must have:

• Minimum of 4 years of Sales or Customer Service experience
• Results-driven and committed to meeting individual and team goals
• Strong PC and problem-solving skills
• Strong verbal and written communication skills
• Office experience in the following industries is a plus: Home Inspection, Carpet Cleaning, Maid Service, Handyman

Preferred Qualifications

While not required, experience in the following industries is a plus:

• Home Inspection
• Carpet Cleaning
• Maid Service
• Handyman

Work Environment and Company Culture

As a Virtual Sales and Customer Service Representative, you will work from the comfort of your own home, using your own computer and internet connection. You will be part of a dynamic team that values positive and healthy relationships, growth mindset, and high work standards. We offer a flexible and supportive work environment that encourages collaboration, innovation, and continuous learning.

Compensation and Perks

We offer competitive compensation and benefits, including:

• Monthly Incentive potential
• Attendance and Retention Bonuses
• Paid time off
• Eligibility for medical, dental, and vision insurance

How to Apply

If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your resume and a brief introduction, including your personal email and location, to [insert contact information]. We look forward to hearing from you!

About blithequark

blithequark is a leading provider of small business call center services, with over 21 years of experience in helping businesses capture 100% of their sales opportunities. Our team of Perceptionists is dedicated to delivering personalized and helpful caller experiences, building trust and confidence in our business. For more information about us, please visit our website at [insert website URL].

Join our team and become a part of the blithequark family!

Apply for this job