Customer Service Representative

Role Description

We’re continuing to grow, and we’re excited to welcome a team member to our Customer Service team. You’ll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care. This role is about more than just answering questions — it’s about building trust and delivering a consistently high standard of service.

• Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.
• Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.
• Champion Stryker’s values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.

Qualifications

• Passion for helping others
• Strong communication skills
• Ability to stay calm and focused under pressure
• Proactive, engaging, and excited to tackle problems in a fast-paced environment
• Collaborative problem-solver who can bring accountability and energy to their work
• Presence, preparation, and self-awareness

Requirements

• Confidence and ability to engage with influence
• Initiative to take on problems

Benefits

• Health care, financial wellbeing, and insurance options to help you stay healthy and secure
• Ongoing training and career development opportunities so you can keep growing
• Paid parental leave and volunteer days to support your life outside of work

Company Description

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces!