PLADS IT Support Analyst (Salesforce)

We are seeking a PLADS IT Support Analyst (Salesforce) to join our Digital Services team. As a remote role, you will work from home within the continental US and occasionally be requested to come to the office based on business need. Aflac is a Fortune 500 company and a leader in voluntary insurance products that pay cash directly to policyholders.

Requirements

• Experience in Microsoft Office
• Attention to detail and results oriented, with a strong customer focus
• Ability to work as part of a team and independently
• Analytical and problem-solving skills, an ability to conform to shifting priorities, and to balance multiple projects and tasks concurrently
• Written and oral communication, and interpersonal skills are necessary to effectively communicate with persons at all levels of the organization
• Salesforce Experience
• Salesforce Administration Certification
• ClaimVantage Software Experience
• Experience with data integration, reporting and analytics functions
• JIRA experience, specifically with Service Desk
• Agile Methodologies
• Group and/or Individual Disability and Absence Management Insurance industry experience

Benefits

• Medical, dental, and vision coverage
• Prescription drug coverage
• Health care flexible spending
• Dependent care flexible spending
• Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee)
• 401(k) plans
• Annual bonuses
• Opportunity to purchase company stock
• 11 paid holidays
• Up to 20 days PTO to be used for any reason
• State-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible

Originally posted on Himalayas