Legal Operations & Technology Manager

Overview

Suzy, Inc. is an AI-first SaaS company looking for a Legal Operations & Technology Manager who can help us supercharge how the legal, compliance, and security teams operate. This role is not about paper-pushing or waiting for instructions — it’s about building, streamlining, and automating the way these functions deliver value across the company.

You’ll report directly to the General Counsel, driving projects forward with a get-it-done, tech-forward mindset. If you thrive on learning new tools, building workflows from scratch, and collaborating cross-functionally, this is the role for you.

We’re open to candidates from diverse backgrounds — legal ops, customer success, project management, RevOps, compliance, etc. What matters most is your ability to:

• Learn and leverage new tech quickly (especially AI and automation tools).

• Bring a self-starter, can-do, collaborative attitude.

• Translate complex problems into simple, scalable processes.

Responsibilities

Tech & Automation Focus

• Research, test, and deploy AI and legal tech tools to automate contract reviews, reporting, and workflows.

• Build scalable processes (playbooks, trackers, dashboards) to reduce manual work.

• Integrate Salesforce, shared drives, and other systems for contracts hygiene and metadata tracking.

Core Ops Execution

• Maintain contracts archive (MSAs, addenda, amendments, termination notices).

• Log and track contract metadata (term, renewal, governing law, AI permissions).

• Support order form workflows and contract lifecycle processes.

• Centralize NDAs and build a searchable tracker for key terms.

Cross-Functional Partnering

• Document workflows and playbooks

• Partner with Enablement, Sales, Tech, and Finance to streamline handoffs and processes.

• Support compliance projects, IP portfolio tracking, and policy creation.

Qualifications

We care less about where you’ve been and more about what you can do. That said, success in this role likely requires:

• Demonstrated ability to adopt and master new technology (bonus if you’ve used AI tools, Salesforce, or contract management systems).

• Strong project management and organizational skills.

• Excellent communication and collaboration skills; people enjoy working with you.

• A bias toward action: you can take an ambiguous problem, figure it out, and deliver a solution.

• High attention to detail paired with a builder’s mindset.

• Experience in legal ops, RevOps, customer success, or similar process/ops-heavy functions is a plus — but not required.

Compensation & Logistics

• Type: Contractor - Must have your own legal entity

• Compensation: $45-55/hr.

• Location: Remote (U.S.-based).