Special Investigations Unit Assistant

Work from home Full-time role Hiring

Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an immediate opening for a Unit Assistant to support our Special Investigations Unit (SIU). The ideal candidate is proficient in providing administrative, clerical, and research support for the team.

ESSENTIAL RESPONSIBILITIES

Enters, extracts, and maintains data in various databases and software programs (e.g. Microsoft Office/365 products).

Works closely with other Special Investigations Unit team members to ensure timely reporting of suspected fraud to law enforcement. Maintains strict confidentiality regarding investigations.

Assists with the preparation of accurate and timely anti-fraud compliance reports for state agencies. Conducts research using publicly available and subscription-based databases.

Assists with the preparation of anti-fraud training materials for Company employees.

Assists in obtaining deposition transcripts and other evidence. Files and serves paperwork with the Department of Insurance and the District Attorney's office.

Follows up on the status of investigations. Drafts correspondence for internal and external partners. Receives and reviews correspondence from vendors. Prepares bulk mailings.

Utilizes computer software to make duplicates of videos and evidence. Prepares charts, spreadsheets, and other visual aids for presentations to Management, counsel, and law enforcement. Maintains a comprehensive, well-organized, and logically consistent electronic system for all materials generated by the Special Investigations Unit, including complying with proof-of-custody level requirements and state compliance laws and regulations.

REQUIRED QUALIFICATIONS

EDUCATION: Minimum of high school diploma, or equivalent certificate, required. Associates or Bachelors degree from an accredited college or university preferred.

EXPERIENCE: Minimum of one year of relatable experience required. Prior experience conducting research on publicly available and subscription-based databases preferred.

COMPUTER SKILLS: Proficient in the use of Microsoft Office/365 applications and able to master proprietary and vendor software programs.

LANGUAGE ABILITY: Ability to read and comprehend various types of documents (e.g., claim notes, simple legal documents, investigative reports, etc.), state-specific compliance regulations, simple instructions, and business correspondence. Ability to produce concise, accurate, business correspondence. Ability to effectively communicate with a wide range of internal and external parties (e.g., Claims personnel, investigators, vendor parties, law enforcement agencies, state agencies, legal personnel, etc.)

MATH AND REASONING SKILLS: Ability to calculate figures and amounts, such as proportions, percentages, sums, differences, product and volume. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving concrete variables in standardized situations.

DESIRED COMPETENCIES

Ability to problem solve

Ability to prioritize and manage multiple tasks for multiple parties and deliver on commitments

Attention to detail - consistent, thorough, conscientious

Effective communicator - written and spoken

Team Player

WHAT WE OFFER

Work From Home Program (up to 2 days per week upon eligibility)

Modern Office Setting

Free Onsite Fitness Facility

Free Onsite Garage Parking

Paid Time Off

Paid Holidays

Retirements Savings Match

Group Health Insurance (Medical, Dental, and Vision)

Life and AD&D Insurance

Long Term Disability Insurance

Accident and Critical Illness Insurance

Flexible Savings Accounts

Paid Community Volunteer Day

Employee Assistance Program

Tuition Reimbursement Program

Employee Referral Program

Diversity, Equity and Inclusion Program

Additional Information

ABOUT US

With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.

At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace—something we truly value. We’ve created an approachable and collaborative atmosphere. Here you’ll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.

Compensation

This hourly wage is what the employer reasonably expects to pay for the position based on potential employee qualifications, operational needs and other considerations consistent with applicable law. The pay scale applies only to this position and only if it is filled in Walnut Creek, California. The pay scale may be different for other positions or in other locations.

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Special Investigations Unit Assistant

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