Customer Service/Chat Agent

Join our team and be part of a dynamic and supportive environment. We are seeking a highly skilled and motivated Customer Service/Chat Agent to provide exceptional service to our members. Our state-of-the-art office in Oklahoma offers a comfortable and collaborative workspace, and we offer a competitive compensation package starting at $25/hour.

Job Details

• Hiring Organization: Costco
• Post Name: Customer Service/Chat Agent
• Qualifications: Bachelor's Degree
• Industry: Private
• Employment Type: Full-time
• Work Hours: 8 hours
• Salary: $25/hour
• Location: Oklahoma, USA

Job Description

We are looking for a talented and customer-focused individual to join our team as a Customer Service/Chat Agent. As a representative of our company, you will be responsible for answering incoming calls and chats, resolving member issues, and providing exceptional service to our members. Your duties will include:

• Answering a high volume of incoming calls and chats
• Resolving member issues and providing solutions
• Utilizing problem-solving and critical thinking skills to resolve complex issues
• Working collaboratively with other teams to resolve member issues
• Utilizing multiple computer programs simultaneously while on the phone or responding to chats

Requirements

• High school diploma or equivalent required; Bachelor's degree preferred
• Past customer service experience preferred
• Excellent communication and problem-solving skills
• Ability to work a flexible schedule, including weekends and split days off
• Proficient in computer programs and typing (minimum 30 wpm)

Preferred Qualifications

• Strong background in customer service
• Ability to adapt and work well under pressure
• Ability to take ownership and resolve issues
• Strong time management skills
• Bilingual abilities a plus

Our Commitment to Diversity and Inclusion

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive workplace and provide accommodations for individuals with disabilities. Our workplace is LGBTQ+ friendly, and we offer diversity and inclusion training or programs.

Apply Now

Don't miss out on this exciting opportunity to join our team. Apply now and take the first step towards a rewarding career with Costco.