Patient Support Care Manager (Medical Billing & Insurance) - Remote

Position Overview:

• Start Date: Immediate openings available
• Position: Patient Support Care Manager (Medical Billing & Insurance) - Remote
• Location: Remote
• Compensation: Competitive salary ($30,100 - $50,100 per year)
• Company: IQVIA, a leading global provider of advanced analytics, technology solutions, and clinical research services

Job Summary:

As a Patient Support Care Manager, you will play a critical role in supporting patients with pharmacy-related services, working closely with insurance companies, and providing exceptional customer service. This is a contract-to-hire opportunity with the potential to become a full-time IQVIA employee.

Key Responsibilities:

* Respond to inbound calls and assist customers with pharmacy-related services * Verify client information and conduct benefit investigations with insurance companies * Complete prior authorizations with attention to detail and accuracy * Assist patients with copay assistance programs and provide courteous, friendly, and efficient service * Stay up-to-date with industry knowledge and best practices through ongoing training and education * Collaborate with cross-functional teams to achieve quality results and improve procedures

Requirements:

* High school diploma required; associate's degree or higher preferred * 2+ years of experience in medical billing, insurance verification, or similar patient services experience * Excellent communication, time management, and problem-solving skills * Proficiency in MS Office (Word, Excel, PowerPoint) and experience with CRM and integrated telephony platforms * Bilingual (Spanish) highly desirable * Ability to work independently and as part of a team in a fast-paced, changing environment

What We Offer:

* Competitive salary and benefits package * Opportunity to work with a leading global provider of advanced analytics, technology solutions, and clinical research services * Collaborative and dynamic work environment * Professional growth and development opportunities * Commitment to diversity, equity, and inclusion

How to Apply:

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