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Join Our Team as a Social Media Community Manager (Part-Time, Night Shifts) - North America

Work from home Full-time role Hiring

Unlock Your Potential and Make a Lasting Impact in the World of Social Media! We're on the hunt for a talented and charismatic Social Media Community Manager to join our team in North America, working on a part-time basis (up to 29 hours per week) on night shifts. As a remote worker, you'll have the flexibility to work from the comfort of your own home, while being part of a vibrant and dynamic community that's passionate about making social media better for everyone.

At Social Element, we're a leading global and independent full-service social media agency that's been making waves in the industry for 22 years. Our mission is simple: to create unskippable content, make scrolling safer, and foster stronger connections between people. We believe that genuine human connection is the key to driving brand growth, trust, and loyalty, and we're looking for someone who shares our vision and values.

About the Role: As a Social Media Community Manager, you'll be the voice of our brands, engaging with consumers, responding to queries and complaints, and building positive associations with our online audience. You'll need to be a master of social media, with a deep understanding of the latest trends and platforms, including Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn, and YouTube. Your excellent written communication skills, combined with your experience in engagement, social customer care, and community management, will make you a rockstar in this role.

Responsibilities

  • Respond to consumer queries, complaints, and engage with the online audience on behalf of our clients
  • Develop and implement social media strategies that drive engagement and build brand awareness
  • Collaborate with our team to create and curate content that resonates with our audience
  • Stay up-to-date with the latest social media trends and platform updates
  • Work closely with our clients to understand their social media goals and objectives

Requirements

  • Strong US English written skills, with excellent grammar and language skills
  • Background experience in engagement, social customer care, and/or community management
  • Proficiency in using social media platforms, including Facebook, Twitter, Instagram, Pinterest, TikTok, LinkedIn, and YouTube
  • Confidence with digital technology and using a variety of tech tools and platforms
  • Self-motivated and comfortable working remotely

IT Requirements: To be considered for this role, you'll need to meet our IT requirements, which include:

  • Operating system: Windows 10 64bits or higher (Windows 11 recommended) / MAC OS X version 13 (Ventura) or higher
  • Processor: Any processor that supports Windows 11 (support for Windows 10 will end in October 2025)
  • RAM: At least 8GB RAM (16GB recommended)
  • Internet speed: 20Mbps download / 1Mbps upload (50Mbps download / 5Mbps upload recommended)
  • Available HDD: 40 GB available HDD (SSD recommended)
  • Webcam and headset: Required for video conferencing and online communication
  • Android or iOS device: Required for 2FA (two-factor authentication)

What We Offer

  • Competitive hourly rate
  • Flexible working hours (up to 29 hours per week)
  • Opportunity to work with a leading global social media agency
  • Collaborative and dynamic remote work environment
  • Professional development and growth opportunities

How to Apply: If you're passionate about social media, have a strong work ethic, and are looking for a new challenge, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.

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