Administrative Analyst

Work from home Full-time role Hiring

About CloudWalk:

We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically.

This position is 100% on-site. Our office is located in Pinheiros-SP.

We’re looking for an

Administrative Analystto support the daily operations of our São Paulo office. You’ll be the go-to person for handling correspondence, receiving deliveries, coordinating internal communications, and supporting the organization of internal events and team initiatives. Your work will help maintain a professional, efficient, and welcoming environment for both employees and visitors.

If you're organized, proactive, and enjoy making things run smoothly behind the scenes, this role is for you.

What You'll Be Doing

Manage the reception and distribution of physical correspondence and deliveries.

Monitor and respond to administrative emails, escalating topics to the right stakeholders when needed.

Ensure proper documentation and tracking of incoming and outgoing packages.

Act as point of contact for office visitors, vendors, and service providers.

Support the planning and execution of internal events, such as team buildings, happy hours, and office celebrations.

Maintain an organized and well-stocked office environment, coordinating supply needs with relevant teams.

Assist with calendar management and scheduling support for internal meetings or visitors when required.

Collaborate with People, Workplace, and Facilities teams to ensure smooth day-to-day operations.

Keep internal documentation up to date related to office procedures, deliveries, and communications.

What You Need to Succeed

Strong organizational and time-management skills.

Excellent communication skills — verbal and written — in Portuguese (and English is a plus).

Proactivity and a hands-on attitude to solve problems and manage multiple priorities.

Familiarity with email etiquette, basic office tools (Google Workspace), and reception protocols.

Ability to work independently while coordinating with different teams.

Attention to detail and a service-oriented mindset.

Nice to Have

Experience in administrative, reception, or office support roles.

Experience planning or supporting internal events.

Intermediate English (reading/writing emails).

Familiarity with logistics or courier processes.

Additional Information

Join us at CloudWalk, where we’re not just engineering solutions; we’re building a smarter, AI-driven future for payments—together.

By applying for this position, your data will be processed as per Cloudwalk's Privacy Policy that you can readhere in Portugueseandhere in English.

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Administrative Analyst

What You'll Be Doing

What You Need to Succeed

Nice to Have

Additional Information

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