Business Value Analysis Director

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the SoHo neighborhood of New York, the Mission District in San Francisco, and East Liberty in Pittsburgh.

We are seeking a strategic and analytical Business Value Analysis Director to join our Revenue Operations organization. You will own our ROI models, creating compelling business cases interactively with customers to ensure alignment, credibility, and actionable results. Leveraging your deep expertise in healthcare economics, financial modeling, and strategic analysis, you will develop innovative frameworks to quantify and validate benefits realization, clearly demonstrating the measurable value of Abridge solutions.

• Healthcare Economics & ROI Modeling: Develop, maintain, and enhance credible, customizable ROI models that clearly illustrate the financial, operational, and clinical value delivered by Abridge solutions.

• Strategic Commercial Collaboration: Collaborate closely with sales, partner success, and solution teams during client engagements to create customized, collaborative analyses emphasizing cost savings, revenue enhancements, operational efficiencies, and clinical outcomes.

• Executive-Level Engagement: Directly engage senior healthcare executives—including CFOs, CIOs, CMIOs, Revenue Cycle leaders, and clinical leadership—to clearly communicate strategic economic value, fostering alignment across financial, clinical, operational, and IT stakeholders.

• Framework Development & Innovation: Create innovative frameworks and methodologies to quantify and validate benefits realization for emerging products, aligned with market trends and strategic objectives, establishing clear benchmarks for performance tracking and validation.

• Real-Time Reporting & Product Collaboration: Partner with Data Analytics, Product Management, Engineering, and Implementation teams to develop customer-facing, real-time ROI reporting tools, ensuring solutions align with market demands, healthcare economic trends, and value-based care requirements.

• Internal Education & Enablement: Educate and empower the commercial organization on healthcare economics principles and effective ROI articulation, enhancing both pre-sale decision-making and post-sale customer success activities.

• Extensive experience in healthcare economics, medical economics, financial modeling, and payer dynamics, including CMS and Medicare reimbursement structures.

• Strong analytical skills to synthesize complex data into clear, persuasive, actionable insights.

• Exceptional communication skills to effectively engage and influence executive stakeholders.

• Proven ability to collaborate cross-functionally, building consensus without direct authority.

• Familiarity with healthcare technologies related to clinician workflows, documentation, revenue cycle management, and operational improvements.

• Master's degree in economics, health economics, public health, or a related field.

• Prior experience within healthcare systems, health-tech organizations, healthcare consulting firms, or related analytical roles.

• Demonstrated success influencing senior-level stakeholders within healthcare finance, clinical operations, revenue cycle management, and technology adoption.

This is a hybrid role. To be considered, candidates must be within commutable distance of either one of our Chicago, New York City or SF offices.

At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.

Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.

Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.

We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.

If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.

• Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.

• Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. 

• Paid Parental Leave: 16 weeks paid parental leave for all full-time employees.

• 401k and Matching: Contribution matching to help invest in your future.

• Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.

• Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more.

• Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment.

• Compensation and Equity: Competitive compensation and equity grants for full time employees.

• ... and much more!

Abridge is an equal opportunity employer. Diversity and inclusion is at the core of what we do. We actively welcome applicants from all backgrounds (including but not limited to race, gender, educational background, and sexual orientation).

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.