Manager in Training (MIT)

Work from home Full-time role Hiring

Insomnia Cookies is actively hiring for a full-time hourly

Store Manager in Training (MIT)at our Miami Beach store located at 1227 Washington Avenue Miami Beach, FL 33139 and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation

Market competitive hourly compensation

Eligibility for end of period store bonus

Excellent comprehensive benefits 1st day of the month after 60 days of employment

$25.00 monthly cellphone stipend

Pet Insurance for your furry loved ones

10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness

Job stability with a rapidly growing and reputable company

Achievable growth/promotion opportunities

You get to work in a fun, exciting team environment

FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.

Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.

Lead new hourly staff onboarding and initial training.

Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence.

Support Store Ops Manager with ordering, inventory control and scheduling.

Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).

Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Desired skills/experience

At least 1 year of experience in a supervisory role within a restaurant or retail store

Prior experience conducting in-person interviews of hourly support staff

Prior Point of Sale (POS) systems experience

Ability to utilize MS Office, Word and our Applicant Tracking System

Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)

Must be 18 years of age or older and have legal eligibility for employment in the United States

Additional Information

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Apply to this Job

Apply

Manager in Training (MIT)

Our sweet MIT perks & compensation

What will I do as a MIT with Insomnia Cookies?

Desired skills/experience

Additional Information

You might like

Front-End Engineer (React)

Bachelor's Degree Level Paraprofessional

Late Night Shift Leader

Technical writer

Cookie Crew

Bachelor's Degree Level Paraprofessional

QA Engineer - smart contracts

Bachelor's Degree Level Paraprofessional

Cookie Crew

QA Engineer

Experienced Remote Live Chat Agent for Exceptional Customer Service Delivery – No Prior Experience Necessary for Career Growth and Development at blithequark

[Remote] Member Experience Associate (Bilingual; Spanish) (Remote)

Senior Director, Deal Desk

Experienced Chat Support Representative – Work from Home with arenaflex

Experienced Part-Time Remote Data Entry Clerk – Flexible Working Hours and Competitive Hourly Rate

Experienced Remote Data Entry Specialist – Part-Time Opportunities for Detail-Oriented Individuals at blithequark

Float Pool Program Manager - California

GIS Analyst (0192) (Hybrid)

Regulatory Affairs Consultant- Defined Term (Remote, US)

Experienced Customer Service Representative – Amazon Chat Support Team (Work from Home) at blithequark